Organisation : Lakmē
Facility Name : Track Your Order Status
Applicable State/UT : All India
Website : https://www.lakmeindia.com/
How To Track Lakmē Order Status?
You can review the status of your orders by visiting the “Order History” tab in your “My Account” page and you can instantly see the status of a specific order and all your past orders. Once the order is shipped, the order will have a ‘shipped’ status. You can track in detail through the tracking details shared on your registered phone number.
Related / Similar Facility : Insight Cosmetics Order Tracking
Steps:
To Track Lakmē Order Status online, Follow the below steps
Step-1 : Go to the link https://www.lakmeindia.com/pages/track-order
Step-2 : Enter the Tracking ID in the space provided and
Step-3 : Click On Submit Button
FAQ On Lakmē Order
Frequently Asked Questions FAQ On Lakmē Order
How can I change address or phone number in Order?
If you wish to change address or phone, you can connect us on support@lakmeindia.com / call us on 1800-202-4849. If your order is not shipped, our team shall make the necessary changes. You cannot change the address once the order is shipped.
Why is my order not showing?
You can track all your orders from the ‘Order History’ option under ‘My Account’. If your most recent order is not showing after successful payment, please do not worry and contact us on support@lakmeindia.com / call us on 1800-202-4849.
What do I do in cases of failed delivery?
In case of any concern with delivery of your order, you can contact us on support@lakmeindia.com / call us on 1800-202-4849.
Lakmē Return Policy
Returns will not be accepted under the following conditions:
** Product is damaged
** Returned without original packaging including price tags, labels, original packing, freebies and other accessories or if original packaging is damaged
** Serial Number is tampered
** Product is used or altered
** If request is initiated after 5 days of order delivery.
Please Note:
The request will be accepted only if request is initiated within 5 days post order delivery. For questions related to a particular product, you can read the product’s ‘description’ on the Lakmē Website for more detailed return policy.
Are there any cancellation charges?
There are no separate cancellation charges
How do I cancel an order? (before it has been shipped)
** If the order or the item(s) that you want to cancel have not been shipped yet, you can cancel the order by informing our team through an email on support@lakmeindia.com / call us on 1800-202-4849.
** In such cases, the order will be cancelled and will initiate the refund within 48 business hours post the cancellation request.
** Note: Returns will not be accepted under the following conditions: -Product is damaged due to misuse/overuse -Returned without original packaging including, price tags, labels, original packing, freebies and other accessories or if original packaging is damaged -Serial Number is tampered -Product is used or altered -If request is initiated after days of order delivery.
How do I cancel an order? (once it has been shipped)
Follow the below mentioned steps if you wish to cancel an order that has been shipped but has not yet been delivered.
** Please do not accept the delivery of the order
** We will refund your money within 48 business hours after we receive the product(s) back and verify its packaging/condition,
** An update will be communicated to you via email.
How will I get refunded for cancelled orders and how long will this process take?
For payments done through credit/debit cards or net banking or Wallet, the refund will be processed to the same source of account from which the payment was made within 48 business hours post receiving the products back. It may take 2-3 additional business days for the amount to reflect in your account.
What if I used coupon codes or gift card or reward points for payment and I have to cancel my order?
Coupon codes are intended for one-time use only and shall be treated as used even if you cancel the order.
Contact Lakmē
Email : support [AT] lakmeindia.com
Cal : 1800-202-4849