Status Check, Procedures, Facilities

Organization : Finance Department
Service Name : eGRAS Online Government Receipts Accounting System
State: Rajasthan

Website : https://egras.rajasthan.gov.in/

eGRAS Receipts Accounting System

Online Government Receipts Accounting System (e-GRAS) is an e-Governance Initiative of Government of Rajasthan under Mission Mode Project category and is part of Integrated Financial Management System. e-GRAS facilitates collection of tax/non tax revenue in both the mode online as well as manual.

Related : Integrated Financial Management System Rajasthan Department of Finance : www.statusin.in/10336.html

Limited access account with User Name “guest” and Password “guest” For Non-Registred User.

What is e-GRAS ?:
e-GRAS (electronic government receipts accounting system) means on line application to deposit all type of Rajasthan
State government receipts using this website.

Who can use this website?:
Any user, who has to deposit government receipts, can use this facility. The user may be single person, name of association,entity, government/semi government units, departments etc.

What type of users count to website ?:
To facility this website, there are two types of users namely-
1. Non Registered users
2. Registered users

Why should I register?:
1. Ease of operation and convenience
2. Facility is available on 24×7 basis
3. One can deposit on behalf of the firm, company and others
4. On-line payment of taxes (No more queues and waiting)
5. On-line Filling of single challan form minimum fields of the challan need to be filled. Most of the fields are populated automatically.

What is to be done to display the records on screen if records exceed (>10) maximum no. of records ?:
You can use “Search Option” given in your login screen and get any number of records by selecting the specific time period.

What all points are to be take care while preparing challan through eGRAS ?:
1: Use of special characters should be avoided.
2: Don’t use separators like “,” , or ‘-‘ etc.
3: Fill values for all mandatory fields.
4: Check all values before finishing the process.

Can I use the previously entered information ?:
Yes, you can use it by using the “Repeat’’ option given in your login screen.

Can I get a list of all transaction generated through eGRAS ?:
Yes, you can get it by using the search option with a specific time period.

What should I do to get smooth services on eGRAS ?:
1: Update your account profile with the latest information.
2: Change your password frequently.
3: Use your own user ID on eGRAS instead of using Guest Account.

How can I change my password ?:
First login and then select the “Change Password” option under the menu “Account.”

What information should I supply to raise a query about my transaction ?:
Always supply GRN number and Bank name to initiate queries about the transactions made through eGRAS.

Which fields make the transaction unique at eGRAS site ?:
GRN, CIN and Challan numbers are the fields which make the transaction unique at eGRAS.

Related To Transaction

What is the difference between two types of users?:
A registered user have his own profile and he have to facility to access/view his previous truncations, but non registered user can’t use this type of facilities.

What will be process to use e-GRAS ?:
For this purpose, the users have to login to website.

Step 1: The non registered user( or new user ) can login to
User Name – guest
Password – guest

Step 2: If any user want to became registered user, then he should use “New user/sign up” from website. A new login window will be open, when users click on. Users have to fill up all the mandatory fields.
(For overview of the complete process, it is suggested to use user guide, that is available on website)

Whether it is mandatory to deposit government receipts through this website ?:
It is optional from 01 -12-2012 to 31-03-2013 but after that it is mandatory to use this website.

How do I know whether my bank provide this facility ?:
The list of banks providing this facility is available on website user guide Alternatively you may get the information from your bank.

How can I generate a Challan from eGRAS ?:
A: If you are using eGRAS, first time then :
1. Open the site
2. Select “New User Sign Up” option from the right bottom side of window.
3. Fill the form to create user ID and Password for eGRAS.
4. Login by providing user ID and Password
5. Click on the ‘Create Profile’ link to generate payment profile.
6. Select Department,Major Head and detailed head.
7. Click on the >> button to add the selected head/heads on the right side box.
8. Enter Profile Name
9. Click on the “Submit” button
10. Click on ‘Home’ Menu.
11. Select profile from the list.
12. Click on the “Continue” button.
13. Fill the challan with adequate information.
14. Click on the submit button.

B. For Next time:
1 Login on eGRAS.
2 Select your profile from the list.
3 Follow the process given in the above (A) Option (12 to 14)

Can I get extra copy of challan generated on eGRAS ?:
You can get extra copies from your account on eGRAS by clicking on view/Pdf option.

Can I use any excel/word file to attach extra details with a transaction ?:
No. But you can create a new list in excel format by clicking on “Add more details” option.
For next time you can use ‘Repeat’ option to retrieve the previous records.

Can I make payment for the years which are not included/displayed in the list of financial year in eGRAS ?:
Yes, you can make payment for such years by selecting the option ‘One Time’ given in the list of financial year.

What if any payment is successful on eGRAS but not updated on rajtax ?:
To update the same, open the rajtax. gov.in site and use “eGRAS payment verification” option and supply the necessary information.

How to generate ‘minus’ expenditures challans ?:
You can get user ID and password from your Head of Department (HoD) to generate challan of ‘minus’ expenditure heads.

Features of eGRAS Rajasthan

eGRAS Rajasthan is a government-to-citizen (G2C) initiative that allows citizens to pay various government dues and taxes online. The eGRAS portal was launched by the Government of Rajasthan in 2015.

The eGRAS portal offers a number of features, including:
** Online payment of government dues and taxes: Citizens can use the eGRAS portal to pay various government dues and taxes, such as property tax, water tax, electricity bill, and motor vehicle tax.
** Online tracking of payments: Citizens can track the status of their payments online.
** Online receipt generation: Citizens can generate online receipts for their payments.
** Online dispute resolution: Citizens can raise disputes online if they are not satisfied with the outcome of their payment.