Status Check, Procedures, Facilities

Organization : CESC Limited
Service Name : Electricity Bill Payment For LT Consumer
Office Location: Kolkata

Website : https://www.cesc.co.in/

Bill Payment For LT Consumer

1) How can I pay online?:
You need to visit the Quick Bill Pay section on our corporate website and proceed by selecting the preferred mode of payment.

Related / Similar Facility : CESC Monthly Electricity Consumption Bill Payment

2) What are the modes of Online Payment?:
You can pay by Net Banking, Credit Card or Debit Card, ECS & RTGS/ NEFT.

3) How do I get the payment receipt for the payment?:
Auto-generated transaction/ payment receipt would be sent to your registered email-id.

4) What if I do not get the payment receipt?:
If payable amount is debited/ charged from your bank account / card but somehow you do not receive the transaction/ payment receipt then you can do any of the following:
** You can download the receipt from our website within 2 (two) working days subject to receiving the payment confirmation from your bank/ card issuing authority through the concerned payment gateway to CESC Limited.
** Before re-try, please wait for atleast 2 (two) working days as stated above.
** If you want to re-try to make payment against the same bill to avoid consequences due to uncertainty of payment confirmation from your bank/ card issuing authority to CESC Limited or you are not able to download last payment receipt after 2 (two) working days then you have to take up the matter with the respective bank/ card issuing authority for refund of the previous unsuccessful transaction. CESC Limited will not be responsible for such refund.

5) What if payable amount is debited/ charged from my bank account / card twice?:
In case of double payment, confirmed by your bank/ card issuing authority in due time, excess payment amount (if any) or such extra payment will be adjusted in the other unpaid bills/ immediate subsequent bills.

Advance Payment Information :
1) How can I go for advance payment?:
You to draw a cheque in favour of CESC Limited for the amount to be deposited as advance payment and submit the cheque along with an unpaid current month’s bill at any of our Cash Offices. The excess amount will be carried forward to your next month’s bill as credit adjustment from which the monthly bills will be debited. For cash payment, you will have to contact your Regional Office for endorsement.

2) Is there any Interest on the excess amount paid?:
Yes, the excess amount paid will attract an interest of 6% per annum on the reducing balance.

3) Will there be any statement for the adjusted payment?:
Although there will not be any separate statement for advance payment, clear information will be provided each month on the electricity bill itself

About Us :
CESC is India’s first fully integrated electrical utility company and we’ve been on an epic ride ever since 1899 in generating and distributing power in Kolkata and Howrah. We have private participation in generation, transmission and distribution of electrical power.

We are the sole distributor of electricity within an area of 567sq km of Kolkata & Howrah and serve 2.9 million consumers which include domestic, industrial and commercial users.