Status Check, Procedures, Facilities

Organization : Dakshin Haryana Bijli Vitran Nigam
Service Name : Online Payment & Billing Details
Office Location : Hisar

Website : http://dhbvn.org.in/web/portal/home
Online Payment For Faridabad, Gurgaon & Hisar Town : http://202.56.120.172/elpsoftmis/WebPages/ConsumerInfoStart.aspx
Online Payment For Area Other Than Mentioned Above : http://epayment.dhbvn.org.in/

DHBVN Online Payment & Billing

Dear DHBVN Customer ,Please register your Mobile Number for availing following Services.
1. Bill and Payment Alerts

Related / Similar Service :
DHBVN Procedure For Applying Online Connection

PHED Check Water Payment History

2. Bill Enquiry (Please Type BILL and Send it to 9223022345)

Register Process:
Type REGISTER < space > < AccountNumber/KNumber > and Send it to 9223022345

From your mobile number you wish to register

About DHBVN:
The Dakshin Haryana Bijli Vitran Nigam (DHBVN) is committed to set new benchmarks in standards of corporate performance through the pursuit of operational and financial excellence. It aspires to be the best distribution utilitiy in India by enhancing its technological leadership and consumer satisfaction.

Contact Us:
Please read FAQ’s for General Complaints and their resolution. Kindly register your Complaints First

For Complaints related to Bill NOT UPDATED/AVAILABLE:-
Please LODGE A COMPLAINT ONLINE FIRST.

For Complaints related to Payment Deducted but Receipt NOT Generated: –
Contact: Bill Desk at 08800184336 , 011 46869000, Email ID: pgsupport [AT] billdesk.com

For Receipt Generated but AMOUNT NOT POSTED:
Email ID: collectiondhbvn [AT] gmail.com

For Complaints related to Website usage: –
Contact: Pragyaware Informatics Pvt Ltd: Helpline at 0161-4640060, Email ID:dhbvn [AT] pragyaware.com

FAQ On DHBVN

What is the meaning of down loading of parameter?
Various parameters measured and recorded by the instrument are finally downloaded for billing/ monitoring purpose. The downloading of parameter means transferring the parameters from meter to the records of the service company.

Downloading can be manual i.e . by reading the LCD display recording on a notebook or using some gadgets.

What is the meaning of MRI reading?
The gadget used for downloading of is called Meter Reading Instrument (MRI). The biggest advantage of MRI reading is that it avoids human error in recording/ transfer of data.

What is AMR system?
Downloading of the parameters using electronic gadgets which are attached to the meter without manual intervention is called Automatic Meter Reading (AMR) system.

The gadget attached to the meter downloads the parameter and than automatically communicate to the computer of the service company.

What is the EL LED? When it glows?
EL LED is an indication for unequal current flowing through phase and neutral. This mis-match can be either due to shortening of neural to earth/ leakage of current to earth/ the wire of two premises are touching each other.

What action consumer should take if EL- LED glows?
In case the EL.- LED found glowing, the consumer should get his wiring checked for the above mentioned defects

What is the significance of REV LED?
REV LED indicates the reverse flow of energy from consumer to the grid.

What action consumer should take if REV LED glows?
In case REV LED is glowing than the consumer should ensure that generator/ inverter shall be totally isolated with the grid. Ever after that REV LED is found ON the consumer should call the service company for the check.

Kindly note glow of REV LED does not affect the accuracy of energy meters. Some time “REV” LED glows at “no load” condition and shall be ignored.

Features of DHBVN

Dakshin Haryana Bijli Vitran Nigam (DHBVN) is a state-owned electricity distribution company in Haryana, India. It is responsible for the distribution and retail supply of power to over 9 million consumers in the state. DHBVN has a number of features that make it a unique and innovative electricity distribution company.

These features include:
** A focus on customer service: DHBVN is committed to providing excellent customer service to its consumers. The company has a number of customer service initiatives in place, such as a 24/7 call center and a mobile app that allows consumers to track their power usage and bill payments.
** A commitment to innovation: DHBVN is constantly looking for ways to improve its operations and provide better service to its consumers. The company has implemented a number of innovative technologies, such as smart meters and automated fault detection systems.
** A focus on sustainability: DHBVN is committed to sustainability and environmental protection. The company has a number of initiatives in place to reduce its carbon footprint, such as promoting energy efficiency and renewable energy.

These are just a few of the features that make DHBVN a unique and innovative electricity distribution company. The company is committed to providing excellent customer service, innovation, and sustainability.