Status Check, Procedures, Facilities

Organization : Department of Electronics & Information Technology
Service Name : Online OPD Registration & Appointment System
Applicable States/UT: All India

Website : ors.gov.in

OPD Online Registration System (ORS)

Online Registration System (ORS) is a framework to link various hospitals across the country for Aadhaar based online registration and appointment system, where counter based OPD registration and appointment system through Hospital Management Information System (HMIS) has been digitalized.

Related : National Institute of Electronics & Information Technology Student Information & Enrollment System : www.statusin.in/1237.html

The application has been hosted on the cloud services of NIC. Portal facilitates online appointments with various departments of different Hospitals using eKYC data of Aadhaar number, if patient’s mobile number is registered with UIDAI. And in case mobile number is not registered with UIDAI it uses patient’s name. If Aadhaar number is already linked with UHID number, then appointment number will be given and UHID will remain same.

Features of OPD Online Registration System (ORS)

Simple appointment process:
For your first visit to hospital, registration and appointment with doctor is made simpler. All you have to do is verify yourself using Aadhaar Number, Select Hospital and Department, Select date of Appointment and receive SMS for Appointment.

Dashboard Reports:
Total number of Hospitals for which appointment can be taken through web along with their departments for which online appointment can be taken can be seen in reports. Detail reports showing information about New and Old patients taking appointment through this portal can be seen.

Hospital On Boarding:
Hospitals can come on board this platform and provide their appointment slots for online booking by patients. The system facilitates Hospitals to easily manage their registration and appointment process and monitor the flow of patients.

FAQ On OPD Online Registration System (ORS)

1. What is ORS.GOV.IN portal?
ORS is Online Registration Framework Portal for taking OPD appointment in the Government Hospitals
2. Is taking appointment must to consult the doctor?
Yes

3. What are the various methods to take the appointment?
Patient or his/her attendant can get the online OPD appointment (over internet) by visiting website or can come to appointment-cum-registration counters in the hospital.

4. What are the advantages of taking online appointment using ors.gov.in?
Patients can avoid long queues at the hospital for seeking OPD appointment /registration.

5. What are pre-requisites for getting appointment?
New patient requires aadhaar number with registered mobile number. System will get personal details of the patient using eKYC data from UIDAI.

In case patient has aadhaar number but mobile number is not registered with it, then name of the patient appearing in aadhaar card must be known. After verification, patient needs to enter other personal details.

In case, patient does not have aadhaar number then personal mobile number, name, father name, mother name etc need to be entered.

6. Is there is any quota for users seeking appointment from Web and hospital counter?
Quota as decided by respective hospitals will be incorporated in the software

7. What is the process to take appointment for a new patient?
If you have Aadhaar number of the patient and patient’s mobile number is registered with UIDAI, then One Time PIN (OTP) will be sent by UIDAI through SMS and Aadhaar holder would need to give consent to share his/her KYC data as stored in UIDAI with the hospital for the purpose of taking OPD appointment.

In case patient’s mobile number is not registered with UIDAI then patient’s name as in Aadhaar needs to be given and after doing demographic authentication with UIDAI, patient will be requested to give a mobile number and other details like address, age etc.

In case, user is not having aadhaar number, he can do online appointment but would have to collect OPD card from the hospital after providing identity of the patient.

User can select the Department in a Government hospital where patient needs to visit for check-up Thereafter, user will be sent a confirmation through SMS giving details of OPD appointment.

Feel Free To Contact Us:
e-mail us @ helpdesk-ors@gov.in

Benefits of OPD Online Registration System (ORS)

Here are some of the benefits of OPD Online Registration System (ORS):

Reduced Waiting Time:
Patients can avoid long queues at the hospital for seeking OPD appointment /registration.

Improved Efficiency:
ORS can help hospitals to improve the efficiency of their OPD services by reducing the time it takes to register patients and schedule appointments.

Increased Convenience:
Patients can register for an appointment from the comfort of their own home, without having to travel to the hospital.

Improved Transparency:
ORS can help to improve transparency in the OPD process by providing patients with real-time information about available appointments and wait times.

Reduced Costs:
ORS can help hospitals to reduce costs by reducing the need for staff to manually process patient registrations and appointments.

Improved Patient Satisfaction:
Patients are more likely to be satisfied with their healthcare experience if they are able to register for an appointment online and avoid long wait times.