ulb.gov.in SMBPGMS Online Grievance & Monitoring System : Shillong Municipal Board

Organization : Shillong Municipal Board
Service Name : Online Grievance & Monitoring System
Applicable State: Meghalaya

Website : http://smb.gov.in/
Register Here : http://megpgrams.gov.in/index.htm

Online Grievance & Monitoring System

This service enables the citizens to redress their public related grievances.

Related : Housing & Urban Development Department View Birth Certificate Online Jammu & Kashmi : www.statusin.in/1931.html

With the help of this service, citizens can lodge their grievance online and send reminders/ clarifications pertaining to already lodged grievance and find the current redress status of his/her lodged grievance from time to time by using any internet browser.

All public related grievances are taken up by the Public Grievance officers of Department.

The officers at these Departments take up the matter with the Ministry/Department concerned for close monitoring and expeditious redress.

How to Avail :
Citizens will need to register on the website by providing personal details, department to which the grievance pertains and details about the grievance/complaint and if required, upload related scanned documents.

They can send reminders/ clarifications pertaining to already lodged grievance and find the current redress status of his/her lodged grievance from time to time

Register Grievance :
Please enter the following details to Register your Complaints,
1. Select District
2. Select Committee

3. Enter Name of the Applicant :
Select Title
Enter First Name
Enter Middle Name
Enter Last Name
Select Status of the Applicant

4. Enter Address for correspondence :
Enter c/o
Enter House No. and name
Enter Street No. and name
Enter Landmark
Enter Village / City
Select Tehsil
Select State
Enter Pin code

5. Enter E-Mail Address
6. Enter Telephone Number – (If you enter your mobile number you will receive your registration number via “SMS”)

7. Select Complaint Received/Booked Over
8. Select Type of Grievances/Complaint
9. Please Enter The Detail of Grievance/Complaint

10. File Upload (Evidence/Proof) – (File must be : “.pdf”,”.jpg”,”.bmp”,”.png”,”.gif”)
11. Enter Captcha – Enter Image Code
12. Click on the Register Button

Contact Us:
For inquiries related to Grievance Cell. Call (+91-364-2501359 )

About Us :
Shillong the capital city of Meghalaya, which was planned by the British as a hill resort, has undergone substantial change – both in character and form. A tiny administrative unit has now become a vibrating city with commercial activity overshadowing the hill resort.

Population of Shillong which in 1872 was 1368 persons now stands at around 2.50 lakhs. With the rapid growth of urbanisation, Shillong now faces shortage of water, inadequacy of sanitation and civic services that are strained to the limit.

Service Provided By S.M.B :
** Water supply
** Waste management and sanitation
** Operation and maintenance of municipal markets and municipal road side stalls.

** Regulation of hygienic conditions of food stalls, restaurants, hotels etc
** Regulation of movements of carts, animals.
** Provisions of parking spaces.

** Maintenance of drainage systems, public toilets, parking lots etc
** Improving living standard of urban poor, through various components of Swarna Jayanti
** Sahari Rojgar Yojana and national slum development program.