allahabadnagarnigam.in Online Grievance Redressal System & View Complaint Status : Allahabad Nagar Nigam

Organization : Allahabad Nagar Nigam
Service Name : Online Grievance Redressal System & View Complaint Status
Location: Allahabad

Website : http://allahabadmc.gov.in/
Online Redressal : http://www.ulbservices.in/allahabadnn/grievance/

Grievance Redressal System

An application on SaaS model (Software as a Service) has been implemented allowing the citizens a user-friendly access to the Municipal Corporation of Label.

Related : Allahabad Nagar Nigam Online Birth/Death Registration & Application Status : www.statusin.in/10675.html

Public can file their grievances and know the status by logging into the website

In addition to this, an integrated system has been designated to accept the grievance by any mode viz., Internet, Call Centre, Citizen Service Centre, Commissioner’s Office and officers can redress these grievances through their respective logins.

Several MIS reports have been developed in order to ensure proper and timely redressal of the grievances.

The status of the complaint can also be verified online on the website:
1. When to lodge a grievance / complaint with Allahabad Nagar Nigam?:
One should lodge a grievance / complaint with Nagar Nigam if:
(a) one is devoid of basic services which ought to be provided by Nagar Nigam;
(b) one feels that there is a deliberate act of delaying in required action; and
(c) there is a need to bring an issue to the notice of municipal authorities which either due to ignorance or otherwise is left unattended;

2. How to lodge a grievance / complaint with Allahabad Nagar Nigam?:
You can lodge a grievance / complaint with Allahabad Nagar Nigam through the grievance menu of this web site.

3. How can one check the status of grievance / complaint registered with Allahabad Nagar Nigam?:
One can check the status of grievance / complaint lodged by providing the greivance registration number given at the time of registration.

Which are the services currently available?
Birth Registration and Death Registration via Hospitals and Nagar Nigams, free of cost downloading of digitally signed certificates online, tracking of applications and public grievance redressal services.

Which are the upcoming Online services?
On line application filing for Birth and Death Registration, Demand for information under Right to information.

About Nagar Nigam:
When Pits India Act was passed during British rule, there was no noticeable improvement in the facilities provided. In future, Deputy Superintendent of police was made the incharge of the city. A provision of local agency was started in big cities for basic amenities. This arrangement was made in Allahabad too . Lighting & sanitation arrangement of the city was the responsibility of this local agency which was headed by officers.

www.allahabadnagarnigam.in is the official website of Allahabad Nagar Nigam. It is a one stop place to avail the information on Allahabad city & Nagar Nigam and the online services being provide by Nagar Nigam to the citizens of Allahabad.

A unique grievance redressal system to increase the transparency and efficiency Information about
(a) the Corporation;
(b) Allahabad city;
(c) Citizen charter;
(d) Birth & Death registration rules;
(e) Important Services; and
(f) Important Web site links.