How to Cancel Order in Snapdeal?

Organization : Snapdeal
Service Name : How to Cancel Order in Snapdeal?
Applicable States/UTs : All India

Website : http://www.snapdeal.com/info/contactus

Cancellation:

How do I cancel my order?:
If you wish to cancel your order, please follow these steps:
** Create a cancellation request online.

Related : How to Return Order in Snapdeal : www.statusin.in/10455.html

** Click on the Cancel link against your order in the MY ORDERS section in My Account.
** Choose cancellation option and fill in the required details.
** Once the cancellation request is created, we will ensure that the cancellation is processed on priority.

Note:
* For Prepaid orders, amount will be refunded as per our return policy.

How do I place a replacement request on Snapdeal?:
If you want to replace a product on Snapdeal, please follow these steps:
1. Create a replacement request online. You can replace the product bought on Snapdeal within 7-days of delivery.
2. Login to your Snapdeal Account and go to MY ORDERS section.
3. Select the item you wish to replace and click on the Return/Replace link against the order.
4. Choose replacement option and fill in the required details.
5. Once the replacement request is created, we will ensure that the replacement is processed as soon as possible.

Can I cancel my order if delivery is taking too much time?:
Yes, you may cancel your order if the order has not been shipped yet. To cancel your order go to My Orders in your account section.

Why was my order cancelled by Snapdeal?:
We regret the inconvenience caused due to order cancellation. Your order may have been cancelled due to any of the following reasons:
** If product is out of stock or is discontinued
** Inaccuracies or errors in pricing information

We will inform you about the cancellation of your order and share details if partial order or whole is cancelled. We will contact you if any additional information is required to accept your order.

If I receive a wrong product, can I get it replaced?:
We take utmost care to ensure customer satisfaction. Unfortunately, if you receive a wrong product please raise a replacement request or get in touch with us. You will also have the option to choose refund for the product.

How will I get a refund for an item I cancelled?
If you’ve already paid for your order, we will refund the money in the original mode of payment.
Can I cancel my order anytime before delivery?
Yes, you can. Go to My Orders and click on ‘Cancel’ next to the relevant item.

Why can’t I cancel a particular item?
You might have ordered a non-cancellable product (e.g automobile) or you have already requested for cancellation. We will work on your request, you need not cancel it again. Also if you have placed a cash on delivery order, you can’t cancel the order till the order gets verified.