How To Return/Exchange Product On Jabong?

Organization : Jabong
Service Name : How To Return/Exchange Product On Jabong
Applicable States/UTs: All Over India

Website : jabong.custhelp.com

Jabong Returns/Exchange Policy

Jabong.com offers its customers a ’15 Days Free Return / Exchange Service’ wherein you can raise the return/exchange request of a product within 15 days of its delivery. We accept partial returns wherein you can raise a return request for one or all products in you order.

Related:  Track Jabong Order : www.statusin.in/15511.html

Our exchange service is absolutely charge free and can be availed only once on a product. However, the exchange product must be of same or higher value than the original product. Multiple product exchange i.e. returning a single item in exchange for multiple products shall also not be possible.

Checklist:
1. Please make sure that products are returned with the tags and the packaging intact, in an unwashed and undamaged condition. Refund/replacement shall be issued after a thorough quality check of the product(s).
2. Please note that any product along with a free gift/ combo must be returned in its entirety.

We Donot Accept Return/Exchange For:
Typically, we do not accept return/exchange for the following items-
1. Inner wear, Lingerie, Swimsuits
2. Fragrances, Beauty products
3. Anklets, Bangles, Earrings, Bracelets, Brooches, Pendants, Necklaces and Rings
4. Socks, Furniture & Pens

To know whether Return/Exchange is available on your product, look out for “15 Days Free Return/Exchange” on right hand side of the product page. For certain marketing campaigns, special return/exchange/refund rules may apply. Information regarding this is visible on the promotion banner. For any clarification, please feel free to contact our customer care.

How do I return product?:
In the rare case that you are unsatisfied with a product in your order, you can raise a return request with us on our website or on our mobile app.

Will I get complete refund against my order?:
If you return/cancel an order, the paid price of the product (including the tax collected) will be refunded back to you. However convenience charges are non-refundable and hence shall not be refunded.

How can I share my bank details?
You can share your bank details on link : returns.jabong.com/refund/

You will be taken to form where you have to fill following details:-
** Account holder’s name (as per bank records)
** Account number
** Bank name
** IFSC code

Please fill the form with utmost care. Responsibility of providing correct bank details rests on you. Jabong will not be liable for refund done to incorrect bank account because of error occurred while filling form.

How to check whether my area is serviceable for reverse pickup or not?
Reverse Pickup and delivery are independent logistics services and there is a possibility that a pincode may not be available for reverse pickup even though delivery was possible You can check whether your area is serviceable for reverse pickup by initiating a return request. If this message appears – “YOUR AREA IS NOT SERVICEABLE”, choose any of the 2 options to return your order:

Self Ship:
You can courier the product(s) on your own to our office and can get a refund (Jabong credits) up to a maximum of Rs160/kg, for the courier charges incurred. Check – Where do i return my order? to know the Returns center address.

Drop Off:
You can return the product(s) to us without paying any courier charges. Just drop off the product along with an e-form at any of our drop off centers. We shall pick your returned product from these centers ourselves. To know the many Drop-Off centers in your vicinity, follow the ‘How To Return My Order’ steps and click at ‘Drop Off’ while selecting the address.

Benefits of Shopping at Jabong

There are many benefits to shopping at Jabong, including:
** Wide selection: Jabong offers a wide selection of fashion products, including clothing, footwear, accessories, and homeware.
** Convenience: Jabong is an online retailer, so you can shop from the comfort of your own home.
** Affordability: Jabong offers a wide range of price points, so you can find something to fit your budget.
** Easy returns: Jabong offers a 30-day return policy, so you can try on your purchase risk-free.