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Titan Order Status Tracking

Organization : Titan Company Limited
Service Name : Order Tracking
Applicable States/UTs: All India

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Track Order Here : http://www.titan.co.in/control/trackorder

Track Order

Enter your Order Number & Email ID to track order.

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Time to Deliver:
The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the order is delivered on time.

Delivery Time for Domestic Orders:
** It takes 5-7 working days from the day of order confirmation to deliver the products within India given that the delivery is not delayed due to governmental authority or any other entity acting on behalf of the government or acting as per the directions of the government. In the unlikely event that delivery period exceeds the stipulated time, the order is cancelled and the customer is notified of the same.

** In such cases, the refund is made directly to the customer’s back account using the same mode the payment was made. Titan Company partners with reputed courier agencies to ensure prompt and secure delivery. Since the delivery of products is address specific, please ensure that the address entered while placing the order is correct.

Important Note:
In case the office address is provided for delivery, please make sure that the department details, employee number and direct landline numbers are also provided to prevent any last minute hassles and failed delivery.

To prevent misplaced delivery, please keep one of the following identity cards for verification:
** Pan card
** Driving License
** Passport
** Voter identification card
** Unique Identification Card (Aadhaar)

Cancellation Policy :
Cancellation By Titan Company Limited:
**There may be certain orders that Titan cannot accept, and therefore, we reserve the right, at our sole discretion, to refuse or cancel any order.
** Some reasons may include limitation on quantity available for purchase; errors in pricing or product information or certain issues identified by our fraud avoidance department or any other issue which Titan identifies for not accepting the order.
** We also reserve the right to ask for additional information for accepting orders in certain cases.
** We will notify you in case your order has been cancelled fully or partially or if any additional information is required to accept your order.

Cancellation by Customer:
Once an order is placed, it can only be cancelled before it is shipped to the provided destination. Registered customer can always check the status of their order from Track Order option Track Order option available at www.titan.co.in Once the cancellation request is received, we will initiate the process of refunding the amount to your account via the same payment mode that you had used to make the transaction or through cheque (amount would be refunded through cheque, only in cases where the debit/credit card used by customer while placing the order is not in use).

Note:
In the event that the amount has been deducted from your account but the transaction failed, we will refund the amount to your account at the earliest.

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