redBus Ticket Cancellation & Refund
Organisation : redBus
Service Name: Ticket Cancellation & Refund
Easy Cancel/Refund : https://www.redbus.in/Cancellation
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How To Do redBus Ticket Cancellation & Refund?
Follow our simple and hassle-free 2 step process to cancel your redBus ticket. Once your ticket is cancelled, stay constantly informed on the status of your refund. Get going with it right away!
Related / Similar Service : redBus Online Bus Tickets Booking
Select passengers :
Would you like to cancel the entire ticket? Or do you wish to cancel the ticket for only one of the passengers? Have no worry. Select only the passengers for whom you wish to cancel the ticket.
Confirm refund amount :
Review your refund amount and click on cancel to confirm. If you paid by cash or used a cash coupon towards payment, you can choose NEFT or get an equivalent cash coupon issued immediately to your email.
How To Track redBus Refund Status?
Track your refund status. Once your refund is cleared from redBus, refund status will be updated to In Progress. After bank completes the transfer to your account, the status of the refund will be set to Completed.
FAQ On redBus Ticket
Frequently Asked Questions (FAQ) on redBus Ticket
Cancellation-related :
Can I cancel my ticket online?
Most of the tickets can be cancelled online. However, there are some tickets that can only be cancelled through our call center.
The following is the usual cancellation fee:
Time Frame
Cancellation Fee
Upto 1 week before the travel
No charge (fully refundable)
Less than 1 week and upto 3 days before the travel
5% of the total ticket fare
Less than 3 days and upto 24 hrs before the travel
10% of the total ticket fare
*Less than 24 hrs before departure
No refund
However please note that the cancellation fee and cancellation period may differ for specific bus services. Please contact any of our executives for cancellation details on any specific service.
How can I cancel my bus ticket online?
You need to click on the cancellation link provided on our home page. Enter your ticket number and the e-mail ID that was provided at the time of booking and click on cancel ticket.
Refund-related :
I missed the bus. Do I get a refund?
redBus provides a 100% refund if the bus is missed due to either redBus or its’ partner company’s fault. However, if the bus is missed due to any other reason not directly related to redBus no refund is provided.
How can I get a refund in case I cancel my ticket?
The refund is provided as per with our cancellation policy. This refund will be provided in the form of a cash coupon.
The cash coupon is a code that can be used against any future bookings with us (within 6 months of cancellation date).
What is a cash coupon?
The cash coupon is a 12 digit alpha-numeric code that can be used as money while purchasing a ticket through redbus.
Can I use more than one cash coupon during a single transaction?
Yes. You can use more than one cash coupon during a single transaction on redBus. You can enter as many as 3 coupons per transaction. However each coupon can be used only once. Every time you enter a new cash coupon number, you submit the number using ‘calculate’. The balance after the transaction will be associated with the new cash coupon.
I don’t want the cash coupon – I want my money back. What do I do?
The cash coupon policy was introduced for convenience to the user so that they don’t have to go through the payment procedure all over again. However, if you wish to encash the cash coupon, you can do so by sending us a mail . We will require your cash coupon number, and the bank / card details you used while making a payment the time you transacted. The money will reflect in your card / account within 10 business days.
Some Important Information From Comments
Comments:
1. I have cancelled My ticket, after cancellation the message was showing “Refund amount will be credited to your bank account in 3 working days” after 5 days also, I have not received Refund amount, please provide URL for tracking Refund Status.
2. My PNR Number is 141824373-1830689. Due to some problems, bus was cancelled by Gujarat Travels on 31st August. Please do the needful & refund my payment earlier. Departure time is 7.15 AM from Ahmedabad to Abu Road.
3. This bus was cancelled by Sansui travels on 11th December. They told red bus refund will be done within 48 hours but, till we have not got any refund why? My reference number is 307949.
Features of redBus
redBus is a popular online bus ticketing platform that enables users to book bus tickets in India, Singapore, Malaysia, Indonesia, Peru, and Colombia. Some of the features of redBus include:
Easy and Fast Booking:
Users can book bus tickets in a few simple steps using the redBus website or mobile app. They can search for bus routes, view available bus operators, and select their preferred seats and boarding points.
Multiple Payment Options:
redBus offers multiple payment options, including debit card, credit card, net banking, UPI, and mobile wallets, making it convenient for users to make payments for their bus tickets.
User-Friendly Interface:
The redBus website and mobile app have a user-friendly interface that enables users to navigate easily and find the information they need quickly.
I have booked a ticket with redbus. and it cancelled at a time of boarding and I received msg that our refund has
been proceed successfully but still amount not credited in my account? please suggest what to do?
ticket not booked. message received refund will be credited in with in 2-7 working days. payment made thro hdfc credit card. refund not credited. please contrat
ref no. given in the message is 135008937206XXXXX
ticket for my brother m n srinivasa rao
TS6X89300500 is the TIN number for the ticket which I have booked on 1st June 2023. And the ticket has been cancelled on the same day. I got a refund initation mail from support [AT] redbus.in on 1st June at 06.25PM. In the mail it is stated that the refund will be credited in 5 – 7 business days. But, even after 11 days it has not been refunded to me. I dont know to whome i need to ask
My PNR3825873 Ihad booked National Travels on 25May2023 but bus breakdown so the ticket was canceled till the date I am not get Refund.
REF NO.13473690933405329 ticket could not booked on 16/03/2023, today 18/03/2023 In how many days I will get my money refund? please amount Rs.1890/- refund as soon as possible.
we are booking ticket on 16/05/2023 today 18/03/2023 . In how many days I will get my money refund? Please refund our cash 1890/- immediately
my PNR is 4469737 for verma travels bus.
my bus was cancelled due to breakage.
when and how will I get my refund
My ticket number TS4J73056093 is cancelled, but I cannot figure out the status of refund. Please help.
I had cancelled the ticket on 19th December 2022 but I have not got refund till now.
Ticket No. : TRBG67301082
PNR No : 23946
Sub. : Bus journey was abandoned – Request for refund of ticket money.
Dear sir/ Madam,
Please refer to the above PNR and Ticket numbers. The bus that took us for our scheduled journey abandoned us in a short while and we were stranded on the way. Finally the police intervened and helped us to travel by government transport.
As the bus operator has failed to provide us the promised service and has also put us under enormous difficulty by abandoning, we request you to kindly, refund the amount you had charged us for the journey.
The names of the passengers are :
1. Abishek Sharma
2.Hari Prasad
Ticket amount paid and refundable now – Rs.3601.50
Bus operator’s name : Sri Karpaga Vinayaga Travels
Journey Date and Time : 21/10/2022 10.30 pm
Booked trip : Coimbatore to Thoothukudi
Red bus operators are roadside thugs in to unethical business. They do not refund money if the bus is cancelled. They will just give stories. One should keep away from such thugs,
I have not received refund of my tickets canceled by u my parents no isConfirmtkt Invoice TK261544201f24
These are thugs in to business they don’t refund money.
PATTAN SUBHANI
I have canceled my ticket but money not refound
MY ticket number TR9X46900174 Canceled on 07.09.2022 Till now I have not received refund from Red Bus. as per Cancelation policy with in 5 working day, suppose to get refund.
i have cancelled my tickets within 24 hours..it has been 17 days yet my refund has not came.
my ticket TR9Q97856896
I cancelled my ticket from Madurai to Alappuzha for 19/6/2022 and got a refund of Rs. 719.50 on 17/06/2022.
Same day I cancelled my ticket from Alappuzha to Madurai for 18/6/2022, cancellation
showed success, Rs 677.50 which was not credited to my account even after 10 days. TIN TR7A20293251
My ticket no TR7A51718686 pnr no 44111818/673664/132403507 I am late bus stand and bus was gone so pls refund my amount
I have cancelled my ticket in 12.04.2022 in karur to Chennai Travels name S.K. BALU BUS TICKET NO TRB30647415 SEAT NO G1 MY REFUND RS 400.00 STILL TIME NOT COME TODAY EVENING NOT CREDIT MY ACCOUNT I WILL GO TO COURT
PNR no.251604622-177611
Krishna Bahadur – waiting for refund. Bus did not come to stop
MY wife and daughter waited but bus not come at stop. I want my refund back
On call no one answering only recording is playing. This service you give to passenger.
I Booked a ticket for varanasi. i want to cancelled our train ticket. pnr is 2601380422. but not doing with out ticket no.Pl Help us
Dear Customer, Due to Vehicle Breakdown your journey is cancelled for DOJ: 2022-03-25 and Service Number: SDT-8. – SAI DASARI TRAVELS.
Please help me to get refund.
Booked from Raichur to Goa with ticket number TR4N52747601 sleeper class. I received message as below
Dear Customer, Due to Vehicle Breakdown your journey is cancelled for DOJ: 2022-03-25 and Service Number: SDT-8. – SAI DASARI TRAVELS, help me to get refund sir.
I booked ticket from Hyderabad to Nellore on march 1 and i cancelled that ticket still now refund not received
I need to talk with customer care but no response
I did not receive the refund
i have booked ticket from nagpur to hyderabad on 23.12.2021. I want to postpone the ticket for 24.12.2021.
ncs reddy
i still not receive my refund
i still not receive my refund !!!
Please help me bcoz deduct amount 2 times from my account my family reservation Bhopal to Pune on 19/08/2021 (2 passengers) booking on 17/08/2021 no transfer in my account please refund my amount. Please Sir Help me. Reference no. 138317620XXXXXXXXXXX T1 Transfer to 45 and second transaction Reference No.13831778319IGALUCOP K4 Transfer to 45. Please see the matter and solve and refund my account no. 00000010XXXXXXXX, Mrs Sunita Koli, SBI (RCE Branch Bhopal). Please
Sunita Koli
venkatachalam iam ticket booking Chennai to tour cancellation 29 desmber amount retain
I have cancelled My ticket, after cancellation the message was showing “Refund amount will be credited to your bank account in 3 working days” after 5 days also I have not received Refund amount, please provide URL for tracking Refund Status
Hi This is sasi kumar and i have booked my ticket from bangalore to vijayawada. And due to covid i have cancelled and i got the mail that refund will be credited in account. But still its not credited..
I have cancelled my ticket five days before but I have not received my refund amount yet.
My PNR Number is 141824373-1830689. Due to some problems, bus was cancelled by Gujarat Travels on 31st August, 2018. Please do the needful & refund my payment earlier. Departure time is 7.15 AM from Ahmedabad to Abu Road.
I cancelled the ticket 19 days before, But I have not get my amount yet and cancel date is 27/05/2018. Refund amount is Rs.390, transaction ID is 1007679499 and reference ID is 466481891.
Ticket number is TM5F19143814. I had cancelled the ticket but still I had not received the refund amount. Kindly do needful in this regard.
I cancelled the ticket 8 days before, But I have not get my amount yet and cancel date is 21/02/2018 cancellation ID is TS180220222312ITXV/142832/CHE and Ticket number is TM3P46857719.
Kindly contact the redBus for your queries. Contact details are available in the redBus website.
My PRN number is 120139317. I want to cancel my ticket. Here web page is not available.
Information available from the Official Website :
How many days will it take to get my money refund? I had cancelled ticket past one week ago but money did not credited still.
I cancelled two tickets 20 days before. Still I did not received my refund amount.
You can track your refund using ticket number and email id.
I cancelled the ticket one week before, yet not received my amount.
Ticket number : TK2P64956948
Prn number : 60120105
I want to cancel my ticket. Here web page is not available.
I had cancelled my ticket 5 days ago but money did not credited.
I wanted to cancel my ticket but web page is not finding and I tried calling customer care Bangalore but lines are busy.
Ticket number : TJD555422353
This bus was cancelled by Sansui travels on 11th December. They told red bus refund will be done within 48 hours but till we have not got any refund why? My ref number is 307949.
Today I booked ticket from Chidambaram to Coimbatore. But today there is no service. Can you book it for tomorrow night?
My PNR NO is 75195128.
My bus was cancelled due to problem on 4th Nov.
Tushar travel departure time : 5.10 PM from Paratwada to Pune
Please refund my payment earlier.
Pnr No : 77233349-1379572
My bus was cancelled due to bus problem in 24th Nov.
Deep travel departure time : 8.30 PM from Vadodara to Jamnagar
Please refund my payment earlier.
Ticket no : TJCP44474577
Booking date : 25/11/16
I used the offer code CBNOV for booking my 2 tickets from Pune to Jalgaon for the date of journey 30/11/16. So can I get the offer price back to my wallet and when?
Ticket No: TJCC28779743
PNR No:50988798
This bus was cancelled by Royal comfort Express LLP & putting me in lot of inconvenience.
I told to Royal comfort Express LLP that I didn’t get any information for cancellation trip by Red bus and wrote to support team dated 16-11-16 for refund.
Reference Number: 187307.
Till date I did not get refund. Why?
Hosur -> Chennai Tuesday, November 15, 2016
Ticket no: TJC985985668
This bus was cancelled by Seabird Travels in the last minute putting me in lot of inconvenience.
I was told by Seabird travels that intimation is made to RED BUS to refund me which should have done with in 48 hours according to them.
I did not got refund.
Why?
My bus was cancelled on 5th Nov 2016, but there is no update of my refund status.
I have cancelled my red bus ticket 2weeks ago. But still my amount has not been credited. Whom should I contact?
In how many days I will get my money refund?
I had cancelled ticket past two weeks ago but money did not credited still.
I have canceled my ticket wrongly date but immediately I cancel the ticket. Why you charge Rs. 100/-?
ChargeTime Frame
Cancellation Fee
Upto 1 week before the travel
No charge (fully refundable)