Crossword How to Shop Online : Bookstores
Organization : Crossword Bookstores Ltd
Service Name : How to Shop Online
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Website : https://www.crossword.in/
How to Shop Online :
Placing Your First Order Online?
Place your order at Crossword.in following these 7 quick and easy steps:
1) Find the merchandise You Want
2) Add the Merchandise & BRP membership to Your Shopping Bag
Related : Crossword Track Your Order / Return Policy Status : www.statusin.in/17692.html
3) Proceed to Checkout
4) Sign In/Create a New Account/Choose guest checkout
5) Enter a Shipping Address
6) Provide Payment Information and authorization
7) View or print your Order Acknowledgment and check your Order status
FAQ :
I live outside India, can I order for a delivery in India?
a) Yes, you need to provide an Indian delivery address. To check whether we deliver to the required pin code just type your pincode on the home page. You can provide a billing address as a non Indian address
Do you have a gift registry facility?
a) No we currently do not have a registry facility
What type of merchandise do you sell on-line?
a) We sell Books related merchandise as of now and will soon introduce many other merchandise to make your online shopping on Crossword.in even more exciting.
Can you arrange for the delivery of a merchandise which is available in your physical store but not available online?
a) We can only deliver merchandise which is featured on the website and available in stock.
I searched, but I can’t find the merchandise which I saw in one of your stores.
a) It is possible that you may not find a merchandise you saw in the store, since it could have gone out of stock, or it may not be a part of our online range at present.
Payment / Tender related Queries :
How can I make a payment?
a) Currently we accept VISA & MASTER Credit Cards and Debit Cards (if your issuing bank has enabled them for online transaction) & American Express Cards, Net Banking with more than 40 Banks, Cheque or DD in the name of Crossword Bookstores limited.
Do you accept debit cards?
a) Yes (if your issuer bank permits online transactions)
Do you accept payment through COD, Bank EFT/ ATM deposit or others?
a) No, currently we do not accept payment through COD/ Cash / Bank Deposit/ Bank EFT/ ATM deposit. We are planning to get in more payment options very soon.
Do you have Cash on Delivery option?
a) No, not currently, but we do intend to start the COD service very soon.
Is there a limit to the quantity that I can order for?
a) No. However, in some cases where the order quantities are large, we may verify in order to ensure your security, to confirm that you have indeed ordered for these merchandise.
Can I change shipping address of the order?
a) You can change the shipping address before your order is billed and shipped by calling Customer Care on 1800 3000 1203 / 022 4249 8060 9:30 am to 7:00 pm Monday to Friday. We will do our best to ship to the new address.