The Mobile Store Order Status Tracking

Organization : The MobileStore
Service Name : Order Status Tracking
Applicable States/UTs: All India

Track Order Here : http://www.themobilestore.in/trackorder/

How To Track MobileStore Order?

Enter Email & Order Number to track your order.

Related : Zahana Order Status Tracking : www.statusin.in/17854.html

Shipping and Handling:
We will arrange for shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Title and risk of loss and damages pass on to you upon the products delivery to you. In case reverse shipment cannot be arranged by us due to unavailability of our logistics partners, then in that case you may be requested to send such products through any available courier services.

Return of Products by you:
** We will accept the return of the products, provided such return is for products that are damaged during transit, defective, wrongly delivered, wrong product, incomplete package etc.
** Subject to the condition that we are informed about such discrepancies within 48 hours from the date of receipt of the product and provided that the products are returned in their original condition.
** In case of physical damage of a product we would require a photo to be emailed to wecare@themobilestore.in mentioning your order number.
** Please check the color of the handset received by you before opening the seal. We will not be able to replace the handset once the seal is broken

7 days replacement conditions:
** The MobileStore offers 7 days replacement guarantee for all products sold on themobilestore.in, provided the product is in sealed condition.
** In case the product is found defective upon opening, guidelines specified by the brand (handset manufacturer) will apply. You may be directed to your nearest The MobileStore outlet for the replacement in such a case.
** Should you come across any issue with such products, you are advised to contact customer service within 48 hours, failing which we may decide not take a request for replacement.
** Replacement policy is however invalid in cases of damages due to normal wear & tear and negligence on part of the customer.
** The MobileStore will try to replace the specific product ordered. However, the company reserves the right to offer an alternative product in case the product is out of stock/ production.

Changes and Cancellation:
** Any item additions, quantity changes or specification changes made to accepted orders will be modified in the order details.
** All sales are final, provided, however, item cancellations and quantity reductions may be made before the order is shipped.
** We may, without liability, cancel any accepted order before shipment if our credit department does not approve your credit or if there are other problems with the payment mode selected by you.
** Post the order being billed there can be no changes in the invoice generated. Any request for name change, address change, etc will not be entertained.
** Bulk Orders will not be entertained on the website. A purchase of more than 2 identical products will be treated as bulk. Such orders will be cancelled. If a customer has placed a pre-paid order (Debit/Credit Card, Net Banking, EMI) then the money will be refunded with 30-45 working days.

MobileStore Refund

** Refunds, wherever applicable, will be processed by reversing the mode of payment. For example, refunds of credit card transactions will be processed by reversing the payment to the credit card only.
** The normal time for such refunds to reflect in your account is 12-15 working days.
** Refund in case of product being shipped & cancelation post receipt of the shipment would be done after the confirmation of stock being received back at DC.

FAQ On MobileStore Order

Sure, here are some FAQ on MobileStore Orders:

How much does shipping cost?
Shipping costs vary depending on the weight and destination of your order. You can calculate the shipping cost for your order by entering your shipping address at checkout.

How long does it take for my order to arrive?
The delivery time for your order depends on the shipping method you choose. Standard shipping typically takes 3-5 business days, while express shipping typically takes 1-2 business days.

What if I am not satisfied with my order?
If you are not satisfied with your order, you can return it for a full refund within 7 days of receipt. To return an item, simply contact MobileStore customer service and they will provide you with a return shipping label.

What are MobileStore’s warranty policies?
MobileStore offers a one-year warranty on all devices sold through its website. This warranty covers defects in materials and workmanship. If your device is defective, you can contact MobileStore customer service for a replacement or repair.