madad.gov.in Track Grievance Status : Consular Grievances Management System

Organisation : Consular Grievances Management System, Ministry of External Affairs
Facility : Track Grievance Status

Track Grievance Status here : http://www.madad.gov.in/AppConsular/online/trackGrievanceNoLogin
Website : http://www.madad.gov.in/

Track Grievance Status :

Enter Grievance Id to track status and progress on registered grievance

Related : MADAD Consular Grievances Management System : www.statusin.in/18612.html

Processing Steps :
** Click on Grievant Registration (For Grievance) and Registration of Indian Students Abroad (For Student) and fill required details.

** Click on Activation link sent in email (or OTP sent in SMS to Indian Mobile Holders) to activate the account.
** Log in to Consular Services Management System (MADAD).

If you are a Grievant – Log and Track your grievance against consular services rendered through Indian Missions/Posts abroad
** Click on Register Grievance to fill details of your Grievance.
** Click on Track Grievance Status to track progress on resolution of your Grievance

If you are a Student – Create your profile in MADAD if you are planning to go (or already staying) abroad for studies
** Click on Manage Profile to add/update your details
** Click on Manage Course Details to add/update the course/institute details
** For more details Please visit Quick Guide

FAQs :
How to monitor the status of your grievance?
Status of your grievance can be tracked by using MADAD mobile application or through Madad Portal on URL.

If you are not an Existing User, you may please register yourself under ‘New Users’ and get your login ID:
** Click ‘New Users (Register)’
** Insert your details and get login ID

Tracking grievance status using MADAD mobile application:
** Go to Home page of MADAD mobile application and navigate to Track Grievances screen.
** Enter your Grievance ID, Captcha (Security Code) and Click Submit.

What is the jurisdiction of the Indian Diplomatic Mission?
The grievances falling under the consular jurisdiction of the concerned Indian Diplomatic Mission mentioned in the grievance only will be entertained by the concerned Indian Diplomatic Mission. You should, therefore, fill this column carefully.

What is the mandatory information for registering grievances?
Information with regard to fields marked in red are mandatory, These include
** First Name,
** Passport Number,
** Date of Birth,
** E-Mail,
** Mobile Number,
** Current Address of the person about whom the grievance filed, and so on.
** Recruiting Agent

What kind of grievances will be dealt within the online Consular Services Management System (MADAD)?
The following category of grievances will be entertained :
** Asylum Cases
** Birth Certificate
** Compensation
** Contract Problems
** Domestic Help
** Imprisoned Abroad
** Marital Disputes
** Mortal Remains

** No Obligation to Return to India (NORI) Certificate
** OCI Card Related Issues
** Passport Issues Abroad
** Recruiting Agent
** Repatriation

** Salary / Dues
** Sexual Abuse
** Sponsor Problems
** Whereabouts Unknown
** Worker Abuse