ICICI Prudential Mutual Fund Request for e-Statement

Organisation : ICICI Prudential Mutual Fund
Facility : Request for e-Statement

Request for e-Statement here : https://www.icicipruamc.com/home
Website : http://www.icicipruamc.com/

Request for e-Statement :

This section allows you to request for an account statement via email or courier on a one-time basis. Alternatively, you can register your email id to receive account statements only via email when you transact next time.

Related : ICICI Prudential Mutual Fund Online Empanelment Form :  www.statusin.in/20503.html

FAQ :
What is a Consolidated Account Statement CAS?
Consolidated Account Statement CAS is an account statement where the Registrar and Transfer agents shall identify common investor across fund houses by their permanent account number for the purposes of sending consolidated account statement.

The following parameter will be considered
a) Financial transactions in a month
b) Identical holders
c) All unit holders are KYC compliant

I have not received my statement of account?
Consolidated Account Statement (CAS) / Account statement is dispatched monthly, on or before 10 calendar days of the following month for folios which have been transacted in, in the previous month. if the valid email id is available, the account statements are emailed to the investor within T + 3 business days (T being date of Transaction accepted before cut off time).

If the investor has not received the account statement beyond the days mentioned above, the investor is requested to contact customer care helpline at 1800 222 999 (BSNL/MTNL lines) or 1800 200 6666(non MTNL/BSNL lines) from 9 am to 7pm, Monday to Saturday

What are the different modes through which an investor can request for a Statement of Account (SOA)?
Investors can request for an account statement from the following modes:
1) Website : – Investor will have to log on to our website icicipruamc.com and refer the home page “Request for eStatement option”. If the email id is available, the account statement will be emailed within _30 minutes and if email id is not registered, the physical account statement will be dispatched within 3 days from the date of request

2) Contact Centre: The investor can call on our customer care helpline at 1800 222 999 (BSNL/MTNL lines) or 1800 200 6666(non MTNL/BSNL lines) and request for an account statement through Interactive Voice Response (IVR). If the email id is available, the account statement will be emailed within 30 minutes and if email id is not registered, the physical account statement will be dispatched within 1 day from the date of request. Alternatively the investor can also talk to our call center agent and request for an email or physical account statement

3) Email : The investor can also write an email to enquiry[at]icicipruamc.com with the subject “Account Statement”. If the email id is available, the account statement will be emailed within 1 business day and if email id is not registered, the physical account statement will be dispatched within 1 business day from the date of request.

4) ICICI Prudential AMC b ranches : The investor can walk in to any of our Official Point of Acceptance Transaction (OPAT) branch Office and request for an Account statement.

What happens if there are no financial transactions in a particular folio for the month?
CAS includes only those folios where there are financial transactions across mutual funds and hence these folios will not reflect in the statement.

What if there are no transactions in a folio for a long period?
Incase, there is no financial transactions ie. Purchase, redemption, switch etc in a Folio for more than 6 months then the Registrar and Transfer Agent will dispatch/email Half yearly holding statements for the period ending September or March in the following month.

If the email id is updated, will an investor get a physical Account Statement?
Account statement will be sent only via email using any of the email id registered in any of the folios. Hence, we strongly advise investors to verify their email ids (registered in each folio and also printed in CAS against each folio) and update a single email id across all folios

In case of any discrepancy in folios related details in CAS, what should the investor do?
Investor should approach respective mutual fund or the registrar in case of any discrepancy in Financial transactions, folio details printed in CAS or for any other queries.

For ICICI Prudential Mutual fund related issue, the investor can contact customer care helpline at 1800 222 999 (BSNL/MTNL lines) or 1800 200 6666(non MTNL/BSNL lines) from 9 am to 7pm, Monday to Saturday