hrtchp.com HRTC Online Booking System : Himachal Road Transport Corporation

Organisation : Himachal Road Transport Corporation (HRTC)
Facility : Online Booking System

Website : http://www.hrtchp.com/hrtctickets/Default.aspx

Online Booking System :

Use this portal to book e-Tickets in advance for all type of buses being plied by Himachal Road Transport Corporation (HRTC).

Related : HRTC Online Bus Ticket Booking System Himachal Pradesh : www.statusin.in/2456.html

Please check your accounts booking history after attempting booking to confirm the e-Tickets. In case the e-Ticket does not appear in the booking history of your account, the e-Ticket is not booked.

Note: Please read instructions and Terms and Conditions below.
1. You should be a regsitered user to use this application.
2. Register once and get your User Name and Password.
3. Book/Cancel tickets after logging in to your registered account.
4. For availing Smart Card or Senior Citizen Smart Card Discount, Please book single seat.
5. e-Tickets can be booked upto 4 hours prior to departure time of the bus from orginating station of the route.
6. Within 4 hours prior to the Departure Time of the Bus from the orginating station of the Route, Tickets can only be booked from HRTC Counters.
7. After attempting e-Tickets, Please check your accounts booking history to confirm the e-Ticket. If the e-Ticket is appearing in your booking history only then it is booked.

8. If amount debited from your account and e-Ticket is not appearing in your accounts booking history then please email Card Holder Name, Amount of Transaction and Date of Transaction at hrtc[at]hrtc.gov.in for refund. The refund will be processed with in 7-10 days of receiving email.

It takes minimum 3-4 days i.e Banks settelment cycle to get the refund amount reflected in your account after receiving confirmation email from HRTC.

9. The e-Tickets can only be cancelled by the User himself upto 4 hours prior to the Departure Time of the bus from the Orginating Station of the Route by logging in to his/her account and then clicking on Print/Cancel link shown against the e-Ticket.

e-Tickets can not be cancelled with in 4 hours prior to the Departure Time of the bus from the Orginating Station of the route through any mode. For detailed Cancellation charges, please read Terms and Conditions.

10. No Email request will be entertained for cancellation of e-Tickets.
Shimla : 0177-2657326, 2656326 or 2806587
Delhi : 011-23868694
Chandigarh : 0172-2668943
Dharamsala : 01892-224903
Manali : 01902-252323, 01902-251624
Kullu : 01902-222728
Hamirpur : 01972-222893

Terms and Conditions :
1. The arrival and departure of the bus will depend upon the condition of roads, weather and the natural calamity.
2. Travelling without ticket is offence. However in case of e-Tickets, if your e-Ticket is confirmed i.e appearing in your accounts booking history, you can travel without Printout of e-Ticket by showing the e-Ticket at your Mobile/Laptop alongwith any ID Proof.
3. Passenger is himself responsible for his lagguage.
4. In case of technical problem, the traveller will be allowed to travel in other HRTC buses or refund will be made for the remaining journey.
5. Any ID proof must be carried with you at the time of travelling.
6. No Email request will be entertained for cancellation of e-Tickets.
7. Website url: hrtchp.com/hrtctickets/

EXCERPTS FROM REGULATION :
1. e-Tickets can be booked upto 4 hours prior to departure time of the bus from orginating station of the route.
2. Customer will only get the e-Ticket when the transaction has been done completely. For any incomplete transaction HRTC will not be responsible.
3. Passengers who fail to Board the Bus at the Source Station mentioned in the e-Ticket have no right to claim refunds in such cases.
4. Claims for refunds in case of reduced or diverted services will not be entertained.
5. e-Tickets are not transferable and do not confer any priority upon the holder over geniune passenger.
6. Tickets which are loaned, lost or stolen will not be replaced.
7. HRTC has full rights to change Bus fares/Bus Departure Time/cancellation rules any time Depending on the Rules and Regulations.