TNPDS PDS Card Related Service Request Status Online : Tamil Nadu Civil Supplies & Consumer Protection Department

Organization : Tamil Nadu Civil Supplies & Consumer Protection Department
Service Name : Check PDS Card Related Service Request Status Online
Applicable For : Residents of Tamil Nadu
Applicable State : Tamil Nadu
Website :https://tnpds.gov.in/
Get Status Here : https://tnpds.gov.in/

TNPDS Service Request Status

To know your Request Status Keep your Reference Number ready

Related / Similar Service :
TNPDS Mobile App Download Tamil Nadu

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Kindly Contact Helpline for more Information:
Helpdesk – 1967 / 1800-425-5901

About Tamil Nadu PDS:

The goal of the Public Distribution System in Tamil Nadu is to ensure food security to all citizens, particularly poor people, by making available essential commodities of good quality at affordable prices every month, through fair price shops which are easily accessible.

FAQ On TNPDS

1. What are the activities carried out by the Government of Tamil Nadu Civil Supplies and Consumer Protection Department towards Consumer Education?
** Operating a State level Consumer Information Centre
** Conducting Consumer Education programmes through AIR, TV and print media

** Spreading awareness among children through formation and promotion of consumer clubs in Educational Institutions
** Regular conducting of seminars, workshops and interactions with Voluntary Consumer Organizations, Service providers stake holders on consumer issues

** Legal intervention on behalf of consumers in important issues to protect their interests as contemplated under Consumer Protection Act, 1986
** Quality testing of product and services to assess and to initiate remedial measures for any unfair trade practices and issue alerts
** Sustainable consumption campaign amongst all segments of the public

2. What are the functions of the Consumer Clubs in schools / colleges?
Consumer Clubs have to be activated through some structured activities. Active Consumer Clubs may go beyond this and also take up innovative activities.

The following basic structure of functioning is recommended :
** Monthly meetings and demonstrations for one hour after school hours on the First Thursday of each month. Each month a topic / activity may be scheduled as in the model calendar.

** Days of National and International importance to consumers may be celebrated in the School / College. Poster / Speech / Essay competitions can be organized at school level by the Consumer Club.

** Field visits to local markets / Consumer Courts and door to door campaign in the local community etc., may be organized for at least 4 days in a year. It can be done on Saturdays by prior arrangement.

** Minutes of each activity have to be recorded by the Student and Teacher Co-coordinator jointly to document.
** A Consumer Club notice board shall be opened and to be updated daily by the teachers and students with consumer related news.

3. What are the steps to be taken by the consumers against defectiveness?
On noticing the defectiveness of the commodity / service provided the consumer has to approach the concerned Commercial / Government organization requesting for rectification / change of commodity / return back of money, in writing. (With acknowledgement) If the concerned organization failed to take appropriate action, the District Collector shall legally initiate action.

4. Who can make complaint?
** A consumer as defined under Consumer Protection Act, 1986
** A registered Voluntary Consumer Association
** Central Government
** State Government / Union Territory
** One or more consumers representing numerous consumers having the same interest.

5. When the complaints can be made?
A complaint may be made in writing under the following circumstances :
** Loss or damage is caused to the consumer due to unfair trade practice of a trader.
** If the article purchased by a consumer is defective.
** If the services availed of by a consumer suffer from any deficiency.

** When the price paid by a consumer is in excess of the price displayed on the goods or when the price is in excess of the price fixed under any law in force.
** Goods, which will be hazardous to life and safety, when used are being offered for sale to the public in contravention of the provisions of any law.

Features of TNPDS

The Tamil Nadu Public Distribution System (TNPDS) is a government-run system that provides subsidized food grains, sugar, and kerosene to eligible households in Tamil Nadu. The TNPDS has a number of features that make it a more efficient and effective system than the previous system of ration cards.

Some of the key features of the TNPDS include:
** Smart ration cards: The TNPDS uses smart ration cards that are linked to the Aadhaar card. This allows the government to track the distribution of food grains and ensure that they reach the intended beneficiaries.
** Biometric authentication: The TNPDS uses biometric authentication to ensure that only eligible individuals can purchase food grains from fair price shops. This helps to prevent fraud and leakages in the system.
** Online registration: The TNPDS allows citizens to apply for ration cards online. This makes the process more convenient and accessible for citizens.
** SMS alerts: The TNPDS sends SMS alerts to cardholders about the availability of food grains and other important information. This helps to ensure that cardholders are aware of their entitlements and can make informed decisions about their purchases.