hartrans.gov.in Cancel e-Ticket Haryana : Department Of State Transport
Organisation : Department Of State Transport Haryana
Facility : Cancel e-Ticket
Home Page : http://hartrans.gov.in/index.htm
Cancel Here : http://hartrans.gov.in/ors/cancel
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Cancel e-Ticket :
The cancellation slabs (excluding the reservation charges, transaction charges and service tax which are non-refundable) are as below :
Related : Haryana State Transport Reservation E-Ticket System : www.statusin.in/1607.html
| Sr. No. |
Advance Notice of Cancellation | Deduction to be made for | |
| Super Luxury/Volvo Buses | Standard/Ordinary Buses | ||
| 1. | More than 72 hours before the schedule departure of the bus. | 10% of the basic fare. | 5% of the basic fare. |
| 2. | From 72 hours before and up to 24 hours before the schedule departure of the bus. | 25% of the basic fare. | 10% of the basic fare. |
| 3. | From 24 hours before and up to 12 hours before the schedule departure of the bus. | 50% of the basic fare. | 15% of the basic fare. |
| 4. | From 12 hours before and up to 3 hours before the schedule departure of the bus. | 70% of the basic fare. | 20% of the basic fare. |
| 5. | Less than 3 hour before schedule departure of the bus. | No Refund. | No Refund. |
** Reservation charges except in case of 100% cancellation of tickets, if the service is cancelled by Haryana Roadways for operational or any other reasons.
** Reservation charges, transaction charges and service tax charged are non-refundable.
** No refund will be given to “NO-SHOW” passengers who do not report at the boarding point on time.
** No refund will be made after departure of the bus.
** Partial cancellations are not allowed in respect of e-Tickets.
** No Email request will be entertained for cancellation of e-Tickets.
** In respect of e-Tickets cancelled by the passenger, Accounts Department of Haryana Roadways will refund the amount applicable to the concerned. The refunded amount is transferred back to the passenger’s credit/Debit card.
Fare Structure :
No. 22/76/2003-2T(I),- In exercise of the powers conferred by clause (i) of sub-section (I) of section 67 of the Motor Vehicles Act, 1988 (Act 59 of 1988), and in supression of Haryana Government, Transport Department, notification No. 22/76/2003-2T(I), dated the 13th December, 2012, the Governor of Haryana hereby issues to the State Transport Authority, Haryana, the following directions regarding fixation of rates of fares and freights for stage carriage in the State of Haryana, namely :
1. Fare for different services (w.e.f. 23.08.2013)
| Sr. No. |
Type of Service | Gross fare (Paise per Passenger per K.M.) |
Freight for personal luggage |
| 1. | All metalled roads in plains. | 75.00 | Half of the fare per Kilometer per 40 Kilogram |
| 2. | Deluxe Buses | 100.00 | |
| 3. | Air-Conditioned Deluxe Buses | 112.50 | |
| 4. | Intra-State Luxury Air-Conditioned Buses. | 131.25 | |
| 5. | Luxury Air Conditioned Buses | 187.50 |
About Us :
Office of the Director General State Transport is responsible for providing well-coordinated, economical, safe and efficient transport action services to the public of the State.
Haryana Roadways, a State Government Undertaking, is the principal service provider for passenger transport in the State.
It has a fleet of about 4250 buses being operated by 24 depots, each headed by a General Manager, and 13 sub-depots functioning under the depot concerned.
when bus service cancelled by department
what is the rule for refund booked by customer
This is regarding the refund amount for the ticket booked with Trip ID 21092220 via the online portal. 2 tickets were booked from Chandigarh to IGI Airport for travel on 22.09.2021 at 12.10 PM. I had canceled the ticket and was supposed to receive the amount after a 25% deduction. However, I have not received the same, even after multiple calls.
Request you to kindly process it at the earliest.