kgsc.kar.nic.in : Issue of Bus Pass to Physically challenged Karnataka

Organisation : Karnataka Sakala Service
Facility : Issue of Bus Passes to Physically challenged
Applicable For : Karnataka
Website : https://hfwcom.karnataka.gov.in/english

Physically challenged Bus Pass :

Service Procedures :
Select the Department and Service to know the list of services under the Guarantee of Services to Citizens System.

Related : KGSC Issue of Age Certificate Karnataka : www.statusin.in/232.html

Whom to approach for this service (Designated Officer)? Bus-Stand Incharge
Procedure involved to get this service :
a) Physically challenged should submit the prescribed forms along with the required proof of documents

1. Form to be submitted to get this service – Prescribed form / written application
2. Who are eligible to get this service – Physically challenged

Documents to be enclosed with the request :
1. Duly Filled In Prescribed Application Form Or Written Application.
2. Disability Certificate Issued By District Medical Board Or Officer Certifying The Existence Of Above 70 Percent Disability.

3. Passport Size Two Photos.
4. Address Proof.
5. Fees

** Fee/Charges to be paid to get the service – Fee prescribed by the organization
** Maximum number of days to wait to get this service delivered – 15 Working Days

** Whom to approach as a appeal (Competent Officer), if the service is not delivered in time or rejected by officer – Divisional Traffic Officer
** Maximum number of days to wait to get the decision of the Competent Officer – 15 Working Days

** Whom to approach as 2nd appeal (Appellate Authority), if the decision of the Competent officer is not acceptable or not implemented? – Chief Traffic Manager (Operations)
** Maximum no. of days to wait to get the decision of Appellate Authority – 7 Working Days

FAQs :
1.  What is the Guarantee of Services to Citizens Act?
It is a bill passed by the Karnataka State Legislature in 2011, to provide guarantee of services to citizens in the State of Karnataka within the stipulated time limit for citizen related services as mentioned in the schedule.

2. What will I get on this website?
In the GSC website, you can get information on the GSC Act, about the departments, the services offered by each of these departments and the forms and procedure involved to request the service.

You can track the status of your service request with the help of the GSC number provided to you at the time of submission of your request.

3. Who is the Competent Officer?
The ‘Competent officer’s an officer appointed by the Government who shall be empowered to redress the grievance in the service and to impose compensatory cost on the public servant defaulting or delaying the delivery of service in.

The Competent officer shall have the power to hear appeal against the orders passed by any designated officer.

4. What should I do if I do not get the services listed in the Act within the stipulated time?
If there is a delay or default in delivering any of the services or rejection of the service, then you may file an appeal to the competent officer within the specified time limit against the acknowledgement received by you at the time of submitting the application.

The competent officer will hear the appeal and redress your grievance within the specified time. You can claim the compensatory cost from the designated officer who fails to deliver the service within the stipulated time. The designated officer shall be liable to pay you the compensatory cost.

5.  What is the procedure to get my service delivered?
The procedure to avail the service varies from service to service, so for details on the procedure to avail the service, click on the Forms and Procedure option available in the main page of this website and select the Department and the Service for which you intend to view the procedure. The procedure for availing the service will be displayed.