Customer Grievance Registration : BMTC Karnataka

Organisation : BMTC Karnataka
Facility : Customer Grievance Registration
Applicable For : Karnataka
Website : https://mybmtc.karnataka.gov.in/

Customer Grievance Registration

To register your complaint you have to enter the following details,
BMTC Complaint Form :
1. Call Reference No Auto generated
2. Enter Mobile No

Related : Karnataka Backward Classes Welfare Department Know Your Application Status : www.statusin.in/24044.html

3. Enter Alternative No
4. Enter Caller Name
5. Enter Email
6. Enter Address
7. Select Area
8. Select City
9. Select Category
10. Select Sub Category

Complaint Details :
11. Select Route
12. Select Bus type
13. Enter Ticket No
14. Enter Date & time of journey

15. Select Bus Stand
16. Enter Bus Reg Number
17. Select Depot
18. Select Complaint against

19. Select Source
20. Enter Designated officer
21. Enter Remarks

About Us :
The Bengaluru Metropolitan Transport Corporation is the sole public bus transport provider for Bengaluru, serving urban, sub-urban and rural areas. BMTC is committed to provide quality, safe, reliable, clean and affordable travel.

The testimony of its success lies in increasing passenger trips everyday by a wide range of customer base.

In an effort to modernize its services for commuter comfort, BMTC strives to strengthen information systems and improve processes through introduction of intelligent technology solution, make capacity enhancement through infrastructure development, user-friendly interchange facilities, fleet upgradation and augmentation, apart from its core activities, which includes fare structuring, route network optimization, planning and monitoring.

FAQs :
1. What is “Bengaluru Darshini” service?
Bengaluru Darshini Service (Bengaluru Rounds) is Bengaluru sightseeing service.
2. What is the Duration of the Complete Trip?
11:15 hours.

3. If I don’t want to visit some of the places, will I still have to buy the full trip Ticket?
Yes. The ticket is for the whole journey in the bus.
4. If I have bought the tickets in advance and in case of emergency, can I use it for another day?
No, there is no such facility available.

5. Do both the Bengaluru Darshini buses originate from the same point?
Yes. They start from Kempegowda Bus Station at 08:45 hrs.

6. Will there be an official tour guide on the bus? How will I identify the locations?
Bus conductor him self will act as a tour guide; special training has been imparted to our crew and they are capable of guiding the passengers. Voice announcement system installed in these buses.

7. How many Bengaluru Darshini Buses are there?
There are 2 buses which start from Kempegowda Bus Station at 08:45 hrs. One operates in Clockwise direction and another operates in anti clockwise direction.

8. How do I get LOSTCLIKFOUND.COM SERVICE protection?
You need to register yourself on our website. FOUND ME tags can be purchased from our website or at various retail locations. Then activate these labels in your account against the items to which the labels are attached to.

In case you lose the item, and someone finds it and contacts LCF, we can identify you with the help of the label attached. Please explain your Enhanced Service Plans. (Yet to be launched)

9. I received a free label. What do I do now?
** Attach or Paste the Label to the item you want to protect.
** Create your user ID with accurate information for address, mobile etc
** Login to your account in our website
** Activate the label.

** You can browse our store and purchase additional labels online and use them to protect all kinds of losable items you own.

10. What happens if I lose something?
In case you know you have lost something, you can login to your account on our website and report the loss. You can also revise the reward announced against the item [not mandatory].

In case you are unaware that you have lost your item, don’t worry. In both cases, depending on the service you have favoured [normal membership or premium membership], the finder or LCF will contact you, as soon as the item you lost is reported as FOUND