Bharat Sanchar Nigam Ltd : Pay Landline Bills
Organization : Bharat Sanchar Nigam Ltd
Facility : Pay Landline Bills
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Home Page :https://www.bsnl.co.in/
Pay here : http://portal1.bsnl.in/aspxfiles/instapay.aspx
Pay Landline Bills :
** Telephone bills can be paid by customers before the “pay_by_date” in cash or by local demand draft/cheque or moneyorder, at any of BSNL’s cash counters, customer service centres, CTOs/DTOs etc., located within the concerned SSA. The payment of bill after pay_by_date is restricted to specified collection centres only.
Related : BSNL Phone Plus Services : www.statusin.in/9374.html
** The customers are also permitted to pay their telephone bills in any of the authorised post offices (including branch post offices) and Nationalised/Scheduled banks in the SSAs upto the “pay_by_dates” printed on the bills. They may also make such payments for a limited period beyond the normal “pay_by_date” in certain banks/post offices that are specified by the Head of the Circle concerned.
Time allowed to pay the bill :
The customer is required to pay the bill by the “pay-by-date” printed thereon, the pay-by-date at present is 21 days from the date of issue of the bill.
Get rental rebate :
** Rebate in rental is provided suo-moto to subscribers when the services are interrupted over a prolonged period due to departmental reasons.
** Proportionate rental rebate will be given when the service is interrupted for a period ranging from 7 days to 14 days
** 30 days rental rebate will be given to subscribers when the service is interrupted for more than 15 days but less than 30 days
** Pro-rata rental rebate will be given when the service is interrupted for more than one month
** In all these rebate cases there will be corresponding reduction in the number of free calls allowed.
** If rental rebate is not given automatically, the subscriber can represent to the Divisional Engineer (Internal) of his telephone exchange.
Due date of issue of telephone bill :
Telephone bills are issued to customers by the Heads of Secondary Switching Areas(SSAs).The dates can be ascertained from the Heads of SSAs. The Telecom Circles/Metro Telephone Districts now decide the date schedule for issue of telephone bills keeping in mind the twin objectives of better customer service and improved collection efficiency.