djb.gov.in Know New KNO : Delhi Jal Board

Organisation : Revenue Management System, Delhi Jal Board
Facility : Know New KNO
Applicable For : Delhi
Website : https://djb.gov.in/DJBRMSPortal/portal/knowYourKnow.html

How To Know DJB New KNO?

1. Enter Old Consumer Identifier. Please provide your old system consumer details to know new KNO.

Related / Similar Service :
DJB Apply for New Water Connection & Check Status

2. Enter Zone* [Enter NZ2 in case Area is shown as 8/NZ-2 in old bill.]
3. MR No.*

4. Area* [It is shown as Sub Area Code in Old bill; Please enter numeric digit only e.g. 6 in case your sub area code is A-6]
5. Water Connection No.*
6. Click on the Search button

Charges for obtaining new water connection :
The following charges are required to be paid at the time of sanction of water connections :
(i) Opening fee Rs. 250/-
(ii) Water Advance Domestic Rs. 100/-Non-domestic
(a) Water connection of size 15mm Rs. 200/-
(b) Water connection of size 25mm and above Rs.1000/-

(iii) Occupier Security (In case of tenant/occupier)
Category-A (Domestic) Rs. 250/-
Category-B (Mix Used) Rs 250/-
Category-C (Non-Domestic) Rs 500/-
Category-D Rs. 500/-

(iv) Road Restoration Charges depending upon the road length that is required to be cut.
(v) Meter security if meter is provided by the department.

(vi) Water Development charges, wherever applicable. Villages and bonafide residents of extended area of village under Lal Dora are exempted from depositing development charges for domestic use. Besides villages, re-settlement colonies are also exempt from payment of development charges.

FAQ On DJB

Frequently Asked Questions FAQ On Delhi Jal Board DJB

Is it mandatory to upload the picture of meter read to generate the bill ?
Yes, taking the picture from the same mobile phone and from within the App with turn ON status of GPS is mandatory for uploading the reading and generation of bill.

What is the purpose of this image ?
The image of the meter reading will be used for review & audit by Delhi Jal Board.
How many times can I generate bill using this App in a round ?
Bill can be generated only once during a bill round.

When can I start generating bills from the App after registration ?
The consumers who register for self bill generation using the App can start self bill generation from next billing round. DJB will make effort to notify the registered consumers via SMS on their registered mobile number.

Can I import the meter read picture from any other source into App for generating the bill ?
No. The picture should be taken from same mobile phone and from within the App with turn ON status of GPS.

What if I miss generating the bill timely from the App ?
If consumer misses to generate the bill during billing round, no bill will be generated during that round. However, during succeeding round it will be mandatory for the registered consumer to generate the bill from the App.

In case, no bill is generated during 2 consecutive rounds, self billing will be deactivated and consumer has to re-register for availing the facility.

Can I use more than 1 KNO from same mobile number ?
Yes, all the KNOs must be registered through the App.
Can I pay the bill of another KNO ?
Bill generation and payment can be made only for the registered KNOs from the App.

If I miss to downloadsave the bill after generating the bill, where will I found my generated bill ?
All generated bills & payment receipts can be downloaded from Home menu where consumer will find options of ‘Download Bill’ and ‘Download Payment Receipt’.

About Us :
RMS Portal is a one Stop Place for Delhi Jal Board Consumers for all their needs. Consumers can
** Apply online for New Water or Sewerage connection
** Request for Disconnection or Reopening onlin

** Raise Mutation request online
** View Bill details and make Payment
** Raise Grievance and Track Status

New touch points are being introduced for consumer interaction
** Web/Portal
** Bills on Emails
** SMS Alerts
** Helpdesk

Contact

Revenue Management System
Room No : 510,Varunalaya Ph – II,
Karol Bagh, New Delhi.