AB e-Passbook : Andhra Bank

Organisation : Andhra Bank
Facility : AB e-Passbook
Applicable For : Andhra Bank AC Holder
Website : https://www.andhrabank.in/English/ab_e_passbook.aspx

AB e-Passbook :

Andhra Bank has launched a new IT enabled service (AB e-Passbook) to enable the account holders to maintain their pass book on their Android devices .It is more than a conventional pass book.

Related : Andhra Bank IMPS Immediate Payment service : www.statusin.in/25117.html

The salient features of the service are as follows :
Features :
** Maintain passbook of multiple accounts
** Avail the facility without any request or visit to the Branch and be update with Account Info at any time wherever you are.

** Generate account statement and send to registered e-mail id.
** Share details like account no, branch name, IFSC code etc through SMS/email to receive remittance to your account.

** Locate ATM
** Refer the bank to your friend via SMS/email.

How to use the application :
** Please install the application in the Android device.
** On installation, enter the mobile number registered for SMS alerts.

** The entered registered mobile number will receive an OTP.
** With this OTP create a PIN and start using the application. Mobile network need to be enabled for using the AB e-Passbook

FAQs :
1. How can one transact at an ATM?
For transacting at an ATM, the customer insert (swipe) their card in the ATM and enter their Personal Identification Number (PIN).

2. Can these cards be used at any bank ATM in the country?
Yes. The cards issued by Banks in India should be enable for use at any bank ATM within India

3. What is a Personal Identification Number (PIN)?
PIN is the numeric password for use at the ATM. The PIN is separately mailed / handed over to the customer by the Bank while issuing the card.

This PIN has to be reset to a new PIN by the customer. Most Banks force the customers to change the PIN on the first use. The PIN number should not be written on the card, card-holder etc. as in such cases the card can be misused if card is lost / stolen.

4. What should one do if he forgets PIN or the card is sucked in by the ATM?
The customer may contact the card issuing bank branch and apply for retrieval / issuance of a new card. This procedure is applicable even if the card is sucked in at another bank’s ATM.

5. What should be done if the card is lost / stolen?
The customer may contact the card issuing bank immediately on noticing the loss so as to enable the bank to block such cards.

6. Is there any minimum and maximum cash withdrawal limit per day?
Yes. Banks set limit for cash withdrawal by customers. The cash withdrawal limit for use at the ATM of the issuing bank is set by the bank during the issuance of the card.

This limit is displayed at the respective ATM locations and also in user guide provided to the customer. For cash withdrawal at other bank ATMs, banks have decided to maintain a limit of Rs.10000/- per transaction. This information is displayed at the ATM location.