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dgft.gov.in Contact@DGFT Service : Director General of Foreign Trade

Organization : Director General of Foreign Trade
Facility : Contact@DGFT Service
Applicable State : All India
Home Page : http://dgft.gov.in/
Check Here : https://www.dgft.gov.in/CP/?opt=complaintssuggestion

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Contact@DGFT Service

Welcome to Contact@DGFTservice, a single point contact for all your foreign trade related issues.

Related : Director General of Foreign Trade Check DEL Status Denied Entity List : www.statusin.in/34708.html

You are requested to use this facility for resolution of your foreign trade related issues either directly concerning DGFT (headquarters or regional offices) or concerning other agencies of the Central or State Governments.

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We will try to resolve issues which are directly related to DGFT expeditiously and take up issues with other agencies on your behalf. We have provided a feedback facility where you may indicate if you are satisfied with the service, if not you may give detailed feedback.

We realise it is a huge responsibility but will try to do our best. You may continue to raise issues concerning other agencies directly with those agencies as well.

A reference number will be issued for each request so that you can track the status. Effective monitoring arrangements have been made. For quick resolution and monitoring, it is important that you choose the drop down menu that identifies your issue correctly.

In case, you want to send any supporting document/screen shot etc. You may send these at dgftedi [AT] nic.in quoting your reference no. ( which you would get after submission of your request) in the subject line of the email.

Create User ID

Please enter the following details,
1. Enter Name*
2. Enter IEC/PAN (if available)
3. Enter Mobile Number*
4. Select Concerned DGFT Office*
5. Select Subject Related To*

6. Select Subject Scope Issue*
7. Enter Company / Organization Name*
8. Enter Email*
9. Enter Telephone Number (Optional)
10. Enter Details (maximum 1000 characters)*
11. Click on the Submit button

Know Status

Please enter the below details to know your status,
1. Enter Your Reference Number
2. Click on the Submit button.

About Us :
Directorate General of Foreign Trade (DGFT) organisation is an attached office of the Ministry of Commerce and Industry and is headed by Director General of Foreign Trade.

Right from its inception till 1991, when liberalization in the economic policies of the Government took place, this organization has been essentially involved in the regulation and promotion of foreign trade through regulation.

Contact Us :
Directorate General of Foreign Trade (DGFT)
Udyog Bhawan, H-wing, Gate No-02,
Maulana Azad Road,
New Delhi -110001

FAQs :
Q1.Why am I getting the message while filing the application “Error Receiving Input”
Error Receiving Input Message will come due to following reasons
(i) The speed of the ISP(Internet Service Provider) at your end is slow and you are not the able to establish link with our server.

(ii) You are working behind proxy so please ensure that LAN (Local Area Network) settings at your end should be correct.
(iii) Various ports are blocked on your Proxy Server(Please ensure that port 8100 is enabled).

(Please Note : Clean the Cache of the browser from the Internet options of the Tools Menu. Remove temporary internet files ,cookies and history items from the browser regularly)

Q2.I am not getting the e-commerce page for filing the application?
(i) It means either the internet connectivity is lost or it is the problem of your browser which should be IE6.0.

(ii) Please ensure that your browser is Java enabled.
(iii) Please clean the Cache of your Browser (Remove Temporary Internet Files)
(iv) DGFT Central server is down, please try after sometime.

(Please Note : Clean the Cache of the browser from the Internet options of the Tools Menu. Remove temporary internet files ,cookies and history items from the browser regularly)

Q3. Why after logging on the DGFT application either by password or using digital certificate I am not getting any message after Ecom Reference Number is successfully created?
It is a due to JVM (Java Virtual Machine).
(i) At the time of logging into the application .the Download JVM link will appear to downlaod/install JVM

(ii)From the Start >>Control Panel >> Add/Remove Options remove the earlier JVM.
(iii)After installing it please restart machine and try to run the application.

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