bankofmaharashtra.in Complaints/Grievances Redressal System : Bank of Maharashtra

Organisation : Bank of Maharashtra
Service Name : Complaints/ Grievances Redressal System
Applicable For : Bank of Maharashtra Account Holders
Applicable States/ UTs : All India
Register Here : http://www.bankofmaharashtra.in/spgrs/comp_submission.asp
Home Page : http://www.bankofmaharashtra.in/default.asp

Bank of Maharashtra Complaints/Grievances Redressal System

To enable the customers to voice their grievances or offer suggestions for improvement in customer service,

Related : Bank of Maharashtra Interest Subsidy for Educational Loan Scheme : www.statusin.in/37542.html

“Customer Day” is observed at all the offices of the Bank covering branches, Zonal offices and Head Office, on 15th of every month (If 15th is Holiday, then on preceeding working day).

** In case of any complaint, the matter may first be brought to the notice of concerned Branch Manager for immediate redressal.
** If the complaint is not redressed to the satisfaction of the customer, the matter may be taken up with the Zonal heads concerned.

** If the complainant still feels unsatisfied with the responses received, he/she can address the complaint to the Bank’s Principal Nodal Officer at Head Office designated to deal with customers’ complaints / grievances giving full details of the case.

After exhausting all the above machinery / channels, if the customer is not satisfied, he/she may write to Chairman & Managing Director of the Bank.

In any case, if the complaint remains unresolved for more than a month OR if he/she is not satisfied with the reply given by the Bank, Complainant is free to take recourse to the following
** The Banking Ombudsman located in State Capitals under RBI Ombudsman Scheme 2006

** Directorate of Public Grievances, Government of India, Cabinet Secretariat, Sansad Marg, New Delhi.
** The District Consumer Forum under Consumer Protection Act, 1985.

Register Grievances

Please enter the following details to Register your Complaints,
1. Enter Grievances Id
2. Enter Related To Branch No.
3. Enter Applicant Name
4. Enter Applicant/Acc No
5. Enter Applicant Mobile – [10 Digit Mobile No. ]
6. Enter Applicant Email

Grievances Information : [ Please Fill Fields Marked With Red Colour]
7. Select Griev. Type – Query / Request Information / Complaint
8. Select Category

Important Details :
9. Enter Atm Id/Trans.Id/Utr No
10. Enter Transaction Amount
11. Enter Transaction Date
12. Enter Debit Card Number [Please Enter Last 4 Digits]
13. Enter Grievances Details
14. Enter Captcha
15. Click on the Save Information button

Search Grievances Status

Please enter below details to check the Grievances Status ,
1. Enter Grievance Id
2. Enter Captcha
3. Click on the Search button

Important :
Bank of Maharashtra never ask for Bank account details for any purpose through phone call/email/SMS.

Bank appeals to all the customers not to respond to such phone call/email/SMS and not to share their bank account detail with any one for any purpose. Never share your CVV/ PIN No. of Debit/Credit card to anyone.

About Us :
Maharashtra has a long history of commercial activity since ages because of its strategic location in Indian sub continent and its large natural resources.

Maharashtra has been a progressive region and the Banking activity was also started in this region quite early.  Historically speaking, the Bank of Bombay established in 1840 was the first Commercial Bank in Maharashtra.