DHL Online Shipment Tracking System : dhlestore.com
Organisation : DHL
Facility Name : DHL Online Shipment Tracking System
Website : https://www.dhlestore.com/
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DHL Track Shipment Status
DHL’s online tracking is the fastest way to find out where your parcel is. Instead of calling Customer Service, enter your parcel’s details below to track it in real-time.
Related / Similar Facility : TNT Express Track & Trace
How To Track Shipment Status?
Step-1 : Go to the link https://www.dhlestore.com/track
Step-2 : Enter your Air Waybill number and track multiple Air Waybills at once.
FAQs
What is a tracking number/ID?
A tracking number or ID is a combination of numbers and letters that uniquely identifies your shipment. The ID length may vary from 10 to 39 characters.
When will my tracking information appear?
You should see tracking events within 24hours after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment has been handed over to us, i.e. once the shipment has left the fulfillment centre of your online shop.
Why is my shipment status unchanged?
You should see tracking events within 24hours after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment has been handed over to us, i.e. once the shipment has left the fulfillment centre of your online shop.
Why is my tracking number/ID not working?
You should see tracking events within 24hours after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment has been handed over to us, i.e. once the shipment has left the fulfillment centre of your online shop.
I have two tracking numbers. Which one should I use?
If for any reason there was a problem with the label you printed, the courier may have issued you with a new label (or waybill).If this is the case, you will need to track on the waybill number provided by the courier, and not the tracking number confirmed to you via email.If you have problems tracking your parcel, please contact the DHL eStore team. Call us on 1800 111 345/ 1 800 200 1345.
What payment options does DHL offer?
There are several options available to customers without a DHL account. At DHL eStore, we accept all major debit and credit cards, as well as PayTM.
Can I insure a parcel booked online with DHL eStore?
Yes. Shipment insurance is available for all services except for documents sent on the DHL EXPRESS WORLDWIDE service outside the European Union where Extended Liability is offered instead.
Can I arrange a Sunday pick-up or delivery online?
DHL operates from Monday to Saturday. Sunday collection and delivery services are not available. Please call customer service to check service availability.
Will my parcel be collected on the same day I make the booking?
We do offer same day pick-up service on DHL eStore, but this depends on the time you make your booking and the time the courier is in your area. Once you have entered your parcel details on the booking form, you can check the available collection dates and times.We recommend that you book as early as possible for a same day collection. If this isn’t possible, you can book for the next working day or up to 5 days in advance. Please note that pick-ups are made during business hours, Monday to Saturday only.
How do I send DHL a comment about this site?
If you have any comments about DHL eStore, please feel free to send us a review at eStoresupport@dhl.com. We welcome all feedback and suggestions for improvement.
Are there any items I can’t send with DHL?
Please refer to our prohibited items list. Note: For parcels travelling outside the India, there may additional prohibited items specified by the destination country. To check these, click the what can and can’t be shipped tab under the How To section.