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KWA Kerala : Pay Bill, View Bill & Ledger Online

Organization : Kerala Water Authority
Type of Facility : Pay Bill / View Bill/ Ledger Online
State : Kerala
Website : https://kwa.kerala.gov.in/ml/

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How To Pay KWA Kerala Bill Online?

To pay/View/Ledger the water bill online, you have to sign in using Consumer ID and Password.

Related / Similar Service :
KWA Kerala Payment of Water Charge & View Bill

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Steps for payment of water charge through online payment using Kerala Water Authority KWA website

Step 1 :
Click the link “Create new account” for registering.

Step 2 :
Give the details and security keyword as directed and click the button “Create Account”. The registration details can be got from the bill as shown in the next page. “Consumer ID” “Consumer Number”

1. Enter Your Consumer Number
2. Enter Your Email ID
3. Enter Your Consumer ID
4. Enter Your Password
5. Enter Your Re-type Password
6. Enter Your Payment Option
7. Enter the code shown below
8. Click on Create on account option button.

Step 3 : After successful submission, following mess age will be displayed. To login, click on the link “here”.

Step 4 : Enter the Consumer ID and the password to log in.

Step 5 : Name, Address, Bill No, bill date, bill amount will be displayed and then click the “Proceed” button.

Step 6 : After clicking “Proceed”, the page will be forwarded to the BillDesk site where the consumer has to opt the payment option and furnish the details as required to make the payment.

Step 7 : An output containing the Name, Address and payment details will be generated. This output can be printed out or saved for future references.

Step 8 : After successfully completing the payment, the consumer can go back to the home page using the “Back to home page” link or log out using the “Log Out” link.

How To View KWA Kerala Ledger Online?

1. Enter the Consumer Number or Consumer ID.
2. Type the code.
3. Click on View Ledger Button to view KWA Kerala ledger online.

How To View KWA Kerala Bill Online?

1. Enter the Consumer Number or Consumer ID.
2. Type the code.
3. Click on View Bill Button to view KWA Kerala Bill Online.

Payment Charge

Kerala Water Authority (KWA) online payment Charge,

** An additional charge of Rs. 10/- per transaction for net banking will be charged.
** 2% of the transaction value for credit cards.
** For failed transaction the debited amount will be reversed back to your account within the time limit of the designated bank.

Kerala Water Authority :
Kerala Water Authority (KWA) is responsible for the design, construction, execution, operation and maintenance of most of the water supply schemes and also for the collection and disposal of the waste water in the State of Kerala. KWA is also tasked with establishing globally accepted Standards in water supply and sewage.

Kerala Water Authority is also responsible for the collection of waste water and disposal in the State of Kerala. The Authority has separate system for sewage and storm water collection.

KWA Kerala Contact

If you have any question or doubts regarding this service, contact the Kerala Water Authority Database Administrator in the e-mail address provided below. onlinepayment AT kwa.kerala.gov.in

Some Important Information From Comments

Comments:
1. There are water leakage in several places near Aluva. Can we get any mobile/phone number to report the leakage and to register a complaint? It was known that now, KWA is not undertaking the repair work. It is being undertaken by contractors. Can the KWA display in their website (to be made public) the mobile numbers of such contractors with the area of their operation?

Error / Problem:
1. This is a useless service just to fool people. One cannot view the old bill nor the ledger. Now the meter reader is not giving the bill to the consumer and I am getting a message to pay a very huge amount not digestible. I have not received the bills for the past 6 months. I got my last bill in March and I had paid the advance amount since the online payment is very tricky and they do not accept online payment of SBI. Now I am not able to see the bills due for May and July.

2. My request is to incorporate bill payment icon. We are facing lot of technical problem, when we try to pay electricity bill and water tax online. It can be more user friendly. Kindly carry on the changes in your website. So that people can use it.

3. Making payment for electricity bill is easy, with out logging in, we can pay the electricity bill. There is an option called “Quick pay”, we just have to type our consumer number and bill number. Even water authority should introduce the same payment mode.

4. My connection is at Trivandrum. I used to pay bills by net banking. It is not working now. I tried for new registration, but my Consignment number shows as AZ/13022/D in my bill and while registering, it shows as enter valid consumer number.

Information:
Most of the commenters commented that, KWA Kerala Water Bill Payment Online System is not user friendly.

FAQ On KWA Kerala Bill Payment

Here are some frequently asked questions (FAQs) on KWA Kerala Bill Payment:

What is KWA?
KWA stands for Kerala Water Authority, a government agency responsible for the supply and distribution of water in the state of Kerala, India.

How can I pay my KWA water bill?
KWA offers several payment options for water bill payment, including online payment through the KWA website, payment through the KWA mobile app, payment through authorized payment centers, payment through automatic payment deduction, and payment through KWA self-service kiosks.

How can I register for online bill payment?
To register for online bill payment, you can visit the KWA website and create an account using your consumer number and other personal details. Once registered, you can view and pay your water bill online.

90 Comments
Add a Comment
  1. how can i get my payment in site
    anytime whenever need for that

  2. what can i do for view KWA Kerala ledger and bill in online and consumer ID is 4261113692 and what can i do for print the last receipt.

  3. Please make available online the previous bills with meter reading.

  4. PARAMESWARAN GANAPATHY

    this is a useless service just to fool people. one cannot view the old bill nor the ledger. Now the meter reader is not giving the bill to the consumer and I am getting a message to pay a very huge amount not digestible. I have not received the bills for the past 6 months. I got my last bill in March 2021 and I had paid the advance amount since the online payment is very tricky and they do not accept online payment of SBI. Now I am not able to see the bills due for May 2021, July 2021.

  5. nothing is firing .now its a useless system. No ledger, no receipts it even not drill down the links

  6. I did not get receipt for last payment. Kindly help me.

  7. My request is to incorporate bill payment icon. We are facing lot of technical problem when we try to pay electricity bill and water tax online. It can be more user friendly. Kindly carry on the changes in your website. So that people can use it.

  8. This application is very useful and user friendly.

  9. Making payment for electricity bill is easy, with out logging in we can pay the electricity bill. There is an option called “Quick pay” we just have to type our consumer number and bill number. Even water authority should introduce the same payment mode.

  10. Please provide an easy way to pay the bill.

  11. I have forgotten my password so, I am not able to make payment online. How can I change my password?

  12. I HAVE BEEN PROVIDED DOMESTIC WATER SUPPLY IN SEPTEMBER 2016. MY CONSUMER NUMBER IS KDP-873. KINDLY ADVICE ON MAKING E-PAYMENT OF MY WATER BILL AS I AM UNABLE TO LOG IN/REGISTER TO KWA SITE.

  13. My consumer ID is 311210466. I CANT LOGIN WITH MY PASSWORD CREATED AND AM NOT ABLE TO CREATE NEW ONE ALSO. KINDLY INFORM THE STATUS.

  14. I want to download the tariff chart. My id is 3321101939.

  15. I want to pay bill by debit card. Please let me know the procedure.

  16. A S KRISHNAMOORTHY

    My consumer number is K19/274/D. THE METER IS IN THE NAME OF A S KRISHNAMOORTHY THE SECRETARY BRIDGE STONE APARTMENTS. NOW THE OFFICE BEARERS HAVE CHANGED. NOW IT IS KNOW AS BRIDGE STONE APARTMENTS OWNERS WELFARE ASSOCIATION. HOW CAN I FIND THE CONSUMER ID IN THE BILL?

  17. How can I pay water bill online? What is the website can I reach?

  18. My consumer number is KPRA 259, but when I try to create an account it says it is wrong. Please help.

  19. Water Bill No : 22291263
    Consumer No. : TKR/1054/D
    I received a bill for amount Rs.2522. While examining the bill it has been noticed that previous reading 7, previous adjustment “0” dues Rs.2468.00. Please provide breakdown of dues for Rs.2468.00. I appreciate your clarification.

  20. On 12th Dec, I tried to create a new user id. The system does not accept it, and goes into an endless loop by giving me the captacha to enter again. Please fix this.

  21. I would like to know whether I can pay water bill for one year through online in advance.

  22. I forgot my password. How can I change my password?

  23. HOW CAN I MAKE PAYMENT FOR WATER BILL ONE YEAR IN ADVANCE? THERE IS NO OPTION IN THE ONLINE SITE FOR MAKING ADVANCE PAYMENT OF WATER BILL. CAN YOUR SERVICE PROVIDER PROVIDE THE SAME FOR CONSUMERS?

  24. I forgot my Password. How will I pay my bill online?

    1. I forgot my Password. How will I pay my bill online?

  25. The site is too bad. It is waste of time. Please adopt KSEB website system.

  26. SOLUTION : HOW TO GET CONSUMER ID FROM YOU CONSUMER NUMBER
    Go to this site services.kwa.kerala.gov.in:8080/kwa/ledger_form
    Enter your consumer number which is 3 digit Area Code/4 digit Consumer Number.
    Then enter the Captcha and submit. If failing try few times. You will get all the information about this account including consumer id, bill amount, arrears etc.

  27. I am trying to create an account but after typing the Capche it is not going to the next page. It just shows another capche with no error message shown.

  28. How can I know my water connection no.?

  29. I tried to make online payment but it is asking 8 digit consumer number bill. It is given only three digit consumer number. How do I get 8 digit consumer number?

  30. I want to see my billing status of my consumer no AIR 1744 D.

  31. I forgot customer ID and password. How will I pay the bill online?

  32. I forgot password. How can I login?

    1. I have forgotten my password. How can I get my password?

  33. I cant create new account because I cannot enter the security code. New code come on the screen again and again.

  34. My connection is at Trivandrum. I used to pay bills by net banking. It is not working now. I tried for new registration, but my Cons no. shows as AZ/13022/D in my bill and while registering it shows as enter valid consumer no.

  35. E.D.Manoj,Engoor House

    I am a new customer. I need to pay bill but I don’t know my consumer I’d. Please help me.
    My consumer no is TNM/1656/D and ledger foil No is 876/1870/47.
    P.H.Section,Cherppu

  36. I would like to know the latest tarrif.

  37. Is your site for online water bill payment working? I am trying for one week. Please reply.

    1. I don’t even think its working as even I am trying from week.

    2. Your online payment site is not user-friendly. When other sites like yours are viewed, an item “make payment” appears. In your site only the bill is shown.

  38. There are water leakage in several places near Aluva. Can we get any mobile/phone number to report the leakage and to register a complaint?. It was known that now KWA is not undertaking the repair work. It is being undertaken by contractors. Can the KWA display in their website ( to be made public) the mobile numbers of such contractors with the area of their operation?
    Con ID : 3223107501

  39. How can I pay the three months bill?

  40. I forgot password. How can I make online bill payment?

  41. I forgot my password for the online bill payment. How can I reset the password?

  42. I forgot my password. Could you please allow me to reset my password?

  43. How can I get the receipt for e-payment?

  44. I FORGOT MY PASSWORD FOR ONLINE BILL PAYMENT.
    TMA/12999/D AND CONSUMER NO IS 2111103403
    PLEASE RESET AND GIVE A REPLY.
    MAYADEVI

  45. Can we pay bill for a whole year in Trivandrum?

  46. Every time I login my account they display message “Bill Under Processing. Details will be available after 3 days from the receipt of spot bill. !! “. How to pay my bill through online?

  47. Your water bill payment site is NOT very good. Whenever we try to pay the bill the screens reflects “This webpage is not available”. To pay one bill you need to try more than 15 – 20 times at different times and date. None of the other utility sites are like this. Hence please arrange to do something about it.

  48. Whenever we try to open view water bill there is only one answer that it cannot be connected. Please rectify the mistake.

  49. We cannot connect to view water bill online site. Please be kind enough to see it is rectified as early as possible.

  50. I forgot my password. Please give me a new password to do online payment.
    Con I’d : 2112132989

  51. Whether I can pay water bill for one year through online in advance? Whether I will get bill amount for one year from your site?

  52. I FORGOT MY USERNAME AND PASSWORD AND CANNOT ENTER IN THE SITE TO MAKE PAYMENT. I TRIED FOR A NEW ONE,BUT NOT POSSIBLE. SO PLEASE HELP US TO PAY THE BILL AS EARLY AS POSSIBLE.

  53. I FORGOT MY USER ID AND PASSWORD AND CANNOT ENTER IN THE SITE TO MAKE PAYMENT. I TRIED FOR NEW ACCOUNT BUT IT IS NOT POSSIBLE. PLEASE HELP US TO PAY THE BILL AS EARLY AS POSSIBLE.

  54. Please add SBI debit card to pay online water charges.

  55. Consumer no : AZR/557/D
    HOW TO GET THE EIGHT DIGIT CONSUMER NO FOR ONLINE PAYMENT?

  56. I tried to make online payment but asking 8 digit consumer number bill. It is given only three digit consumer number. How do I get 8 digit consumer number? My area Irinjalakuda. Consumer number no is 242.

  57. I HAVE TRIED TO MAKE ONLINE PAYMENT THROUGH MY SBI DEBIT CARD (VISA) ON MANY OCCASIONS. BUT EACH TIME IT SHOWED ERROR. PLEASE LET ME KNOW HOW TO MAKE ONLINE PAYMENT? AWAITING YOUR EARLY RESPONSE.

  58. How do I know my 8 digit consumer number? I have only 2905 mentioned in the bill.
    Place: Viyyur Trichur. Please advise.

    1. Please advise my 8 digit consumer number of 2905.
      Customer name is M D George, Viyyur.

  59. How to make the payment online for Kerala water authority water bill from Kerala Cochin?

  60. The water charges for domestic consumers prevalent at present may please be displayed.

  61. I cannot find out the exact consumer Number. In my bill they are simply showing consumer number as 5989.I am staying in Pullazhi in Thrissur district.I think we are coming under Ayyanthole section. Can you please help me to find out the exact consumer Number?

  62. Can I get the tariff rates under different slabs?

  63. How can I create an account?

  64. Last four years we have been struggling for water. I inform this matter to the engineer of water authority. He told me that ,let me check and I will let you know, we were expecting his arrival to our site, but nothing happened,after that new person has come,and asked some details and I said before we are getting water twice in a week. But last four years we are not getting even a drop of water. These four years no one has come to take reading or make the bill. Three days ago I have got a bill for the payment,without a drop of water how can I pay this bill? So I kindly request you to suggest me what should I do for this matter.

  65. How can I confirm the whether the particular water bill has been paid or not.
    While paying the last month bill, I didn’t get receipt for the same.
    Kindly assist.

  66. Please follow KSEB and avoid charging Rs.10.00 per transaction for customers paying through net banking.

  67. The transaction charges levied by water authority for online payment is unwarranted and should be stopped immediately.

    1. I forgot my password and cannot enter in the site to make payment. Please help to receive the password. I have already sent an email through the prescribed ID. Please help.

  68. I forgot my password. How can i change my password?

    1. I forgot my password and can not enter into the site for making payment. How can I change my password? Please help.

  69. How to check monthly water bill?

    1. You need to create an account first.

  70. My consumer number is VPL/864, but when I try to create an account it says it is wrong. Please help.

    1. My consumer number is VPL/864, but when I try to create an account it says it is wrong. Please help.

  71. Online payment through SBI group is not available. Is it permanently blocked?

    1. My house at Tennis Club Enclave,Kowdar,Trivandrum is unoccupied since 09-05-2015. Bill dated 22-08-2015 for Rs.954/- was paid online. Now another bill for Rs.954/- dated 15-12-2015 is seen due.
      As there is no water consumption why is there a bill for such a big amount?Or is it the minimum ?

  72. Why are you putting so much confusion to pay the bill online?

    1. You have to create a new account and need to login with your customer id and password to pay your bill.

  73. Can you explain, why the water authority provided third party payment processing with additional charge ? KSEB , they hosted their own computer server for payment processing.

    1. Particulars | Fees (Rs.) :
      New water connection :
      Cost of Application form 15
      Domestic connection 500
      Non-domestic connection 1000
      Industrial Connection 1000
      Special Casual Connection 1000

  74. (An additional charge of Rs. 10/- per transaction for net banking will be charged), this to be avoided, when Kerala electricity board not charging any extra charge for net banking.

  75. Bill details (EA00030338)

  76. WHENEVER WE TRY TO PAY THE WATER BILL THE SCREEN SHOWS “THIS WEBPAGE IS NOT AVAILABLE”. PLEASE DO THE NEEDFUL TO ENABLE US TO PAY THE BILL IN TIME THROUGH ONLINE.

    1. I HAVE BEEN EXPERIENCING SAME PROBLEM FOR LONG. NOW USE DIFFERENT PORTAL FOR E-PAYMENTS.
      NO ONE IS INTERESTED TO SET RIGHT THE ISSUES. THIS IS KERALA GOVT. WE CANNOT IMPROVE.

  77. Your water bill payment site is NOT very good. Whenever we try to pay the bill the screens reflects “This webpage is not available”. To pay one bill you need to try more than 15 – 20 times at different times and date. None of the other utility sites are like this. Hence please arrange to do something about it.
    Thanks n regards

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