PSB Alliance Doorstep Banking : psbdsb.in

Organisation : PSB Alliance
Facility Name : Doorstep Banking
Applicable For : Customers
Website : https://psbdsb.in/

PSBDSB Doorstep Banking

PSB Alliance is an umbrella setup of all Public Sector Banks, jointly offering important customer oriented services envisaged by Govt. of India under EASE of Banking reforms.

Related / Similar Facility : SBI Salary Account

Door Step Banking is one such initiative taken by PSB Alliance through which customers can avail major Banking transaction services at their Door Step. It shall be implemented by Door Step Banking(DSB) agents in 100 major Centers across the Country for offering different financial as well as non financial services.

Available Services

1. Non Financial Banking Services:
** Pick Up of Negotiable Instruments (Cheque/Draft/Pay Order Etc.)
** Pick Up New Cheque Book Requisition Slip
** Pick Up of 15G/15H Forms
** Pick Up of It/ Gst Challan
** Pick Up of Standing Instructions Request
** Delivery of Account Statement
** Delivery of Non-Personalised Cheque Book Draft, Pay Order,
** Delivery of Term Deposit Receipt, Acknowledgement Etc
** Delivery of Tds/Form 16 Certificate Issuance
** Delivery of Pre-Paid Instrument/Gift Card.

2. Cash Withdrawal:
Customer of any Public Sector Bank can book Cash Withdrawal Service using DSB App / Web Portal or by calling on the Toll Free Number. The Bank Account of the Customer should be either linked to Aadhaar or Debit Card for availing real time Cash Withdrawal facility. DSB Agent will visit Customer’s address for providing service through Micro ATM based secure technology. Per transaction limit is minimum Rs. 1,000/- and Maximum Rs 10,000/-

3. Digital Life Certificate facility in DSB:
In the current pandemic situation, it is difficult for customers, especially pensioners to visit branch for Submission of Life Certificate. PSB Alliance has brought the Submission of Digital Life Certificate facility through Door Step Banking, Pensioners may book the service through any of channel i.e. DSB App / Web Portal / Toll Free Numbers. DSB Agent will visit the doorstep of the customer and collect online Life Certificate using Jeevan Pramaan App.

4. Cash Deposit

FAQ

Whether Registration of my Mobile no with my Bank Account is a must to avail DSB Services?
Yes. You have to seed (link) your Mobile number with your Bank account.

Whether Mobile number seeding is a must for all my Bank Accounts?
All the accounts linked to your Customer ID are automatically seeded with your Mobile number.

I have multiple Accounts with multiple Banks. Can I avail DSB facility for all such Accounts?
You can avail DSB facility for any of the listed 12 PSU Banks against your Account linked with your Mobile number.

Whether Bank will be intimated once I deposit Instruments to the DSB Agent?
Yes. Once the DSB Agent collects the instruments, he will Click “DOCUMENT COLLECTED” icon in his Device/Mobile App and all the Service Request placed will be automatically flow to the designated Bank Branch portal.

Whether I can deposit multiple Instrument for collection?
Yes. You can deposit multiple Instruments at a time for collection using a single PAY-in-SLIP. However, before handing over any such Instruments, please ensure that all the Instruments are CROSSED (A/C PAYEE), Drawee Bank/Branch is different from your Home Branch. In case of TRANSFER Cheques (within the Home Branch), a separate PAY-in-SLIP has to be used.

Whether I have to collect Pay-in-Slip from my Bank? Whether separate Pay-in-Slip needs to be used to avail DSB services?
You can keep Blank Pay-in-Slip for use. In case of your need, DSB Agents can also provide you the same at no cost. However, Pay-in-Slip provided by DSB Agents can be used for collection in any Account (SB/CA/CC/OD) of any Bank.

How DSB Agent will carry the Instruments?
Normally, you should handover the Instrument(s) along with the Pay-in-Slip in a sealed ENVELOP for operational convenience and security. You can write no of instrument, your Bank Branch name and your name on the face of the Envelop.

I have Joint Account with the Bank? Can I avail DSB facility?
The Customer of Joint Account having its Mobile number linked to the Account can avail the DSB facility provided the Account Operation mandate is “Either or Survivor”/”Any One or Survivor”.

How can I know that the DSB Agent has deposited the instruments with the Bank?
Once the Agent deposits the Instruments with the designated Bank Branch, DSB System will validate the Service Code of the customer and trigger a message “COMPLETED” which will be duly notified to the customer through Mobile App.

Whether I can save my Account in the Mobile App for future use?
Yes. There will be an option in the Mobile App to do so. This will help you save time to fetch the Account every time you log in.

How can I cancel a Service Request?
In case of Post service, order cancellation is possible before agent pick up the document from customer. In case of Pre-Service, order cancellation is possible before bank user completes the request.

Contact Info

** 18001037188
** 18001213721