janasevaka.karnataka.gov.in : Doorstep Delivery of Government Services

Organisation : Directorate of Electronic Delivery of Citizen Services (EDCS), Government of Karnataka.
Facility Name : Jana Sevaka Doorstep Delivery of Government Services
Applicable For : Residents of Karnataka
Applicable State/UT : Karnataka
Website : https://www.janasevaka.karnataka.gov.in/

What is Karnataka Jana Sevaka?

Jana Sevaka initiative was launched by Government of Karnataka to provide Doorstep Delivery of Government Services to citizens. The program currently offers 58 G2C services spanning 8 departments. This programme is implemented by the Directorate of Electronic Delivery of Citizen Services (EDCS), Government of Karnataka. Citizens can book a slot either by calling the Call Center (080-44554455) or by using web-based application or through mobile app (Mobile One).

Benefits

** Time saving as citizens do not need to wait in queue to avail services
** Cost saving as citizens do not need to travel to government offices or citizen service centers to avail these services
** No more dependency on middlemen
** Janasevaka visit can be booked anytime between 8AM to 8PM at the convenience of the citizens
** Convenience to senior citizens and physically challenged citizens

How To Avail Services Through Jana Sevaka?

To avail services through Jana Sevaka, Follow the below steps

1. Citizens can call at 080-44554455 where well-trained call center executives will be available to assist citizens in availing this service.
2. Citizens can also download and logon to the Mobile One app on their phones to avail this service.
3. Citizens can also book slot by clicking here : https://www.janasevaka.karnataka.gov.in/

Applicable Charge

Citizens will be charged a nominal Facilitation fee of Rs.115 along with departments fee for the requested service. Printing charges will be added wherever applicable.

What are the Departments & Services under Janasevaka?

Currently 58 services from 8 departments can be availed under Janasevaka program.

** UIDAI – 4 service (Aadhaar updates)
** Revenue Department – 21 services (Income certificate, caste certificate, old age pension, widow pension, Sandhya Suraksha Yojane, Physically handicapped pension etc.)
** Karnataka Building and Other Construction Worker’s Welfare Board – 9 services (New Registration with board, continuation of registration, marriage assistance, education assistance, application for pension etc.)
** BBMP – 18 services (Khata transfer, Khata amalgamation, Khata transfer)
** Dept For Empowerment Of Differently Abled and Senior Citizen – 1 service (Senior Citizen Card)
** Health and Family Welfare – 1 service (Ayushman Bharat Arogya Karnataka Health Card)
** Karnataka State Police – 3 services (Police Verification Certificates)
** Food and Civil Supplies – 1 service (APL Card)

General Information:
Janasevaka journey started on March 2, 2019 in T. Dasarahalli assembly constituency with 5 services. It was extended to three more Legislative Assembly Constituencies – Rajajinagar, Mahadevapura and Bommanahalli by Hon’ble CM of Karnataka on February 4, 2020. 48 more services were added to this program in this phase.

5 more key services along with a new assembly constituency (Yeswanthpur) were added in January 2021 to take total count to 58 services in 5 assembly constituencies. More than 95,000 applications have already been raised through Janasevaka in these 5 constituencies till date.

The program was put on hold during the first wave of Covid-19 pandemic. The project resumed on 18 January 2021 with changed strategy adopting all Covid-19 safety protocols. Janasevakas catered to the needs of citizens very effectively during the second wave and continue to do the same.

Contact

You can contact the call center(080-44554455) to report any delay in arrival of Janasevaka.