IndianOil : Track Indane Gas Registration Status Online

Organisation : IndianOil
Facility Name : Track Indane Gas Registration Status Online
Applicable State/UT : All Over India
Website : https://cx.indianoil.in/webcenter/portal/Customer

How To Track Indane Gas Registration Status Online?

Connection status may be checked online by specifying required details such as Service Request Number and Mobile Number. To Track Indane Gas Registration Status Online, Follow the below steps

Step-1 :Go to the link https://cx.indianoil.in/EPICIOCL/faces/ViewSRStatusPage.jspx
Step-2 : Enter your mobile number without zero at the prefix
Step-3 : Enter the Service Request Number
Step-4 : Click on the FIND button

FAQ On Indane Gas

Frequently Asked Questions FAQ On Indane Gas

1. What do I need to check when I receive my refill?
You may undertake simple checks at the time of your refill receipt :-
** Check the seal of the cylinder
** Check the safety cap. It should not have any cracks
** Remove safety Cap and check for leakage from the valve. Usually in case of any leakage from the Cylinder valve, the safety cap will pop off at the time of removal. This can be further reaffirmed by placing your thumb on the cylinder valve
** Get the new cylinder connected with the hotplate and make sure that no leakage is observed.
** Pay the cash and acknowledge the 2nd copy of the cash memo / refill voucher

2. Do I have to get my domestic installation checked?
Safety audit of the domestic installations should be carried out once in every five years. Your Indane distributor’s trained mechanic carries out such an audit at your place. You need to pay nominal charges to your distributor for which a receipt will also be issued to you. The mechanic carries an identity card with him confirming his identity as an authorized person from your distributor for carrying out such an inspection. case of doubt, you may ask him to identify himself.

3. How can I buy bulk LPG?
In case you require bulk LPG for your industrial/ commercial uses, you may contact the nearest Indane Area Office for necessary assistance.

4. What are the value added services offered by Indane Distributors to their customer?
Indane Distributors are offering value added services to their customers by way of offering products / services at highly competitive prices under one roof such as high Thermal efficient LPG Stoves, Higher safety longer life Suraksha LPG Hose, Fire Retardant Suraksha Kitchen Aprons, BIS approved Portable Fire Extinguishers for homes, e booking of Railway tickets Flame type LPG Gas lighters, domestic cylinder trolleys etc. Few more value added products / services for the benefit of the customers are being planned.

5. What is the procedure to maintain the quality of cylinders?
LPG Cylinders are manufactured as per BIS 3196 through manufacturers approved by the Chief Controller of Explosives, Nagpur (CCOE) and having BIS license. Each and every new LPG cylinder is checked at various manufacturing stages and marked by BIS (Bureau of Indian Standards) after various tests carried out as per the BIS codes and Gas Cylinder Rules, 2004, before putting them into circulation by the Public Sector Oil Companies.

Thereafter, each LPG cylinder is checked at the LPG Bottling plants and only the ones which are meeting the Standards as specified in the Gas Cylinder Rules are filled, checked and sent to the Distributors for distribution to the customers. All new LPG cylinders are required to be put to first Statutory Testing after 10 years.

Thereafter, the cylinders are put to statutory testing every 5 years. Such testing of LPG cylinders is done through agencies approved by CCOE as specified in The Gas Cylinder Rules 2004 and once again put into circulation only if the cylinders pass the required Pressure Tests.

6. Where is the Indane composite cylinder available?
Indane composite cylinder is presently available at select distributors in all major cities in 5 kg and 10 kg sizes.

7. Can I replace my existing steel cylinder with a composite cylinder?
Yes, Indane customers can replace their existing steel cylinder with the state-of-the-art composite cylinder by paying the difference in security deposit.

8. Do I have an option to avail cylinder on any day-any time after registration?
No. Once you are a Preferred Time Customer, you will receive cylinders only on the time/day /day and time you have already chosen.

Contact

Call : +91-9152411411
Email : servocare [AT] indianoil.in