SNT Sikkim Ticket Cancellation : Nationalized Transport

Organisation : Sikkim Nationalized Transport (SNT)
Facility Name : Cancel Ticket Online
Applicable State/UT : Sikkim
Website : https://sntonline.sikkim.gov.in/home.aspx

How To Cancel SNT Sikkim Ticket Online?

To Cancel SNT Sikkim Ticket Online, Follow the below steps

Related / Similar Facility : SNT Ticket Payment & Refund FAQ

Steps:
Step 1: Login with your registered ID and password.
Step 2: Go to “Cancel Ticket” on Left Menu of Dashboard, Select the Ticket, which you want to Cancel from the list of Ticket(s) Available for Cancellation.
Step 3: After that detail of Your Ticket will appear, You can select one or more seat(s) for cancellation, after selecting the seat(s), Click on “Cancel Ticket” button.
Step 4: Confirmation Screen will appear, If you are sure for cancellation then click on “Yes” otherwise click on “No”.
Step 5: After confirmation, Ticket will be cancelled, a Cancellation Voucher will get generated. Your refund amount will be credited in your Account as per the Cancellation Policy of SNT.
Step 6: You may print the Cancellation Voucher.

FAQ On SNT Sikkim Ticket Cancellations

Frequently Asked Questions FAQ On SNT Sikkim Ticket Cancellations

Can I cancel the ticket?
Yes. The tickets booked through SNT online can be cancelled. Money is transferred back to the passenger’s Credit/Debit card account/ Net banking account. Please note that the cancellation fee is as per the E-Ticket Terms &; Conditions. Please contact our live help (XXXXXXXXXX) for service specific details.

Can I allow to change the date, time of journey, name, gender, age, etc.?
Once you have booked your e-ticket, you will not be allowed to change the date and time of journey. You cannot replace the name, gender, age, etc. In such case you will have to cancel e-ticket first and re-book with the desired date, time, etc.

How refund of fare will be done in case of cancellation of e-ticket?
Refund of fare will be made through respective bank account only. No cash refund will be given to passengers. For cancellation of e-ticket.

Cancel ticket reservation fee refundable or not?
Reservation Fee is non-refundable except in case of 100 % cancellation of tickets, if the service is cancelled by SNT for operational or any other reasons

When cancel ticket refund amount not received after cancellation of ticket?
Passengers will be refunded normally in one month, after the cancellation of ticket. If refunds are delayed more than a month, passengers may contact helpline number at XXXXXXXXXX or E-Mail sntd@yahoo.com or Toll Free No at XXXX XXX XXXX

Can I cancel my ticket partial or not?
Partial cancellation is allowed, for which cancellation terms & conditions will apply.

If trip cancel and postpone or breakdown by SNT?
The trips are subject to cancellation or postponement due to breakdown of the vehicle of insufficient passengers for the trip. Under such circumstances, passengers will be intimated through email/phone as soon as possible and the ticket amount will be refunded. No passenger will be taken on the wayside. Route Diversion charges if necessary will be collected by the conductor at the time of journey. However in case of breakdown of the bus the fare for uncovered portion of journey considering the nearest fare stage will be refundable.

How the cancel refund amount we got ?
All e-Ticket cancellation refunds may process through payment gateway, i.e. passenger may get refund amount in their bank account/card /wallet through which they book ticket

Can I cancel my ticket through email ?
No Email request will be entertained for the cancellation of tickets. User only cancels their ticket by their user ID only.

When I cancel my ticket?
Cancellation of E-Tickets can only be done online by the user up to 2 hours prior to the departure time of the bus (from the originating station of the route). Within 2 hours prior to the Departure Time of the Bus from Originating Station of the route, e-Tickets cannot be cancelled through any mode i.e. Online or SNT Counters. After departure of the bus from originating station of the route, no cancellation of e-Tickets allowed.

Contact

Email : sntcontrolroom[at]gmail[dot]com
Call : 202837