Pramerica Life Insurance : Track Your Claims/ Refund Status

Organisation : Pramerica Life Insurance Limited
Facility Name : Track Your Claims/Refund Status
Applicable State/UT : All India
Website : https://www.pramericalife.in/index

How To Track Pramerica Life Claims Status?

To Track Pramerica Life Claims / Refund Status, Follow the below steps

Related / Similar Facility : Pramerica Life Insurance Premium Online Payment

Steps:
Step-1 : Go to the link https://www.pramericalife.in/claimstatus
Step-2 : Select the “Type of Policy”
Step-3 : Enter the Policy Number
Step-4 : Enter the Date of Birth
Step-5 : Click on the “Track Status” button

FAQ On Pramerica Life Claims

Frequently Asked Questions FAQ On Pramerica Life Claims

How will the claimant receive the Claim payout?
As per IRDAI circular no. IRDA/FA/CIR/GLD/056/02/2014 dated February 13, 2014, all payouts made to customers need to be in the electronic form. Hence, we will disburse claim payments through NEFT

How will I be informed of my Claim decision?
You will receive a letter from us on your communication address as soon as we decide on the claim

Where can I get the Claim form?
** Download from Claims section of the website
** Visit the nearest Pramerica Life branch
** Talk to your Pramerica Life Insurance representative

The nominee is not alive. What should I do?
Please provide a copy of the legal heir certificate for us to process the claim

I have lost my policy bond. What should I do?
Please provide an indemnity bond on a 100 Rs. non-judicial stamp paper, signed by the claimant. The indemnity bond is available with the branches

What are IRDAI guidelines pertaining to Claim processing?
As per IRDA (Insurance Regulatory Development Authority of India), the insurance company is required to settle a claim within 30 days of receipt of all requirements. However, if the claim warrants further verification, the Company should complete its procedures within 6 months from receipt of written intimation of the claim. If the Company settles the claim beyond 6 months period, interest is payable by the Company on the claim amount. The interest is payable only where the claimant has submitted all the requirements. Further, rate and period of interest are decided as per IRDA guidelines.

Why is it essential to submit all the records / documents as required by the Company?
Claims are examined and settled by the company basis details present in the documents submitted by you. Hence, it is advisable to provide complete details and all documentation to us for faster and smoother claims processing.

Contact

For any clarification, complaint or dissatisfaction claimant / nominee can contact Grievance Redressal Procedure Customer Service Help Line: 1800-102-7070 (Toll Free) (9.30 am to 6.30 pm from Monday to Saturday)

Email: contactus@pramericalife.in

Communication Address:
Customer Service,
Pramerica Life Insurance Limited (Erstwhile DHFL Pramerica Life Insurance Company Limited),
4th Floor, Building No. 9 B, Cyber City,
DLF City Phase III, Gurgaon – 122002