iglonline.net e-Bill Facility & PNG Complaint Redressal Delhi : Indraprastha Gas

Organization : Indraprastha Gas Limited
Facility Name : e-Bill Facility & PNG Complaint Redressal
Office Location : Delhi

Website : https://www.iglonline.net/

Indraprastha Gas e-Billing Facility

“Ways of Subscribing to E-BILL

Related / Similar Service : Indraprastha Gas PNG Connection Status

If you wish to subscribe to e-billing facility, then you can choose one of the following steps :-
SMS:
Sending SMS to 56070

Customer can send a SMS as “IGL EBILL <Business Partner No.> <Email ID>” (e.g. IGL Ebill 1000012345 abc@yxyz.com) to 56070

Internet:
Web-portal:
Log onto www.iglonline.net
Log on to your account by clicking Existing Customer in the Customer Zone.
Go to E-Bill Registration and place a tick on the checkbox “I hereby agree to receive the bill through email”.

Once the request for E-bill subscription is processed, hard copy bills will be discontinued.

Take a step to be a part of this ‘Green Initiative’. Register for E-bill.”

PNG Complaint Redressal:

Customer Service:
In charge :
Ms. Nidhi Joshi
011 -46074806
nidhi.joshi@igl.co.in

Nodal Officer :
Mr. Vikram Jettley
011 – 46074811
vikramjettley@igl.co.in

Appellate Authority :
Mr. Ashim Batra
011 – 46074801
marketing@igl.co.in

FAQ On PNG

1. What is Natural Gas ?
PNG is mainly methane – CH4 with a small percentage of other higher hydrocarbons. The ratio of carbon to hydrogen is least in methane and hence it burns almost completely making it the cleanest fuel. It is procured from the oil / gas wells and transported through a network of pipelines across the country

2. Where is PNG stored in Delhi ?
PNG in Delhi is not stored at one place but is continuously supplied through the Hazira-Bijapur-Jagdishpur (HBJ) pipeline of GAIL.

3. Is the supply of PNG regular ?
Yes, the supply is absolutely regular. The pipeline distribution network is based on an on-line supply system that consists of safety valves and regulators that control and monitor the gas supply and pressure, and assist in identifying system leaks. Thus an un-interrupted supply at a constant pressure is assured.

4. What changes are required for conversion of an LPG appliance to be PNG friendly ?
PNG works on a cooking appliance just like LPG does. Converting an existing LPG appliance to a PNG friendly one is done by trained IGL technicians, and at no extra cost.

5. What becomes of the LPG cylinders after the cooking appliance gets converted ?
The LPG connection can be surrendered to the respective oil company and security deposit refund obtained.You are under obligation to discontinue the LPG connection as per the Ministry of Petroleum & Natural Gas directive dated 23.09.09 according to which both LPG & PNG connection can not be availed at the same address (even under different names / relations).

If however you do not submit the same within 60 days of completion of PNG connection as per the directive, PNG supply shall be discontinued.

6. What is a domestic PNG connection ?
A domestic PNG connection includes conversion of one LPG appliance to PNG, laying of associated galvanized iron (GI) pipeline network, along with necessary fittings, pressure regulator and a meter.

7. What is the cost of getting a PNG connection ?
Cost of PNG connection is dependent on the type of house and installation charges are as applicable at the time of registration. Applicable interest free refundable security deposit is to be deposited for a PNG connection.

Features of Indraprastha Gas

Indraprastha Gas Limited (IGL) is a city gas distribution company in India. It is a joint venture between the Government of Delhi, GAIL (India) Limited, and Indraprastha Estates Limited. IGL was incorporated in 1994 and commenced operations in 1996.

IGL supplies piped natural gas (PNG) to households, commercial establishments, and industrial units in Delhi and its neighboring towns. PNG is a clean, efficient, and affordable fuel that can help to reduce pollution and improve air quality.

Some of the features of IGL include:
** Wide network: IGL has a wide network of pipelines that covers Delhi and its neighboring towns. This allows it to provide PNG to a large number of customers.
** Reliable supply: IGL has a reliable supply of PNG. This is because it has long-term contracts with gas producers and has invested in a robust infrastructure.
** Safe and efficient: PNG is a safe and efficient fuel. It is less likely to cause fires than other fuels, such as LPG. It is also more efficient, which means that it can save customers money on their energy bills.
** Environmentally friendly: PNG is a clean fuel. It does not produce any emissions that contribute to air pollution.